Joblogic vs Total Service
Joblogic
joblogic.com
Total Service
totalservice.cloudSide by side
| Figure | Joblogic | Total Service |
|---|---|---|
| Price from | $45/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 1 |
| Spec score · Elevator Service Software | 8.3 (#4) | 7.0 (#22) |
| Customer portal | Yes | Customers can view work orders, inspection and compliance documents, invoices and payment history, and submit service requests. |
| Founded | 1998 | 1991 |
| Headquarters | The pricing page identifies the company as Tracer Management Systems Ltd and gives its location as Birmingham, UK. | West Hills, California, United States |
| Purpose | Joblogic connects jobs, engineers, assets, compliance, quotes, and invoices in one system for service contractors. | Total Service is an all-in-one ERP for elevator, HVAC, fire and life-safety, and specialty contractors. |
| Security | The pricing page states that Joblogic is ISO 27001 certified, Cyber Essentials Plus certified, and penetration tested. | TS Cloud states that it protects service-operations information through robust encryption and access controls. |
| Support | Every plan includes 24/7 365 support, with self-serve guides on Standard, guided onboarding on Premium, and a named implementation lead and account team on Enterprise. | Total Service provides live demos, onboarding with customer data, testing, feedback, training, and personalized support. |
Plans
Joblogic
- Standard£45 a month
- Standard$540 a year
- EnterprisePriced on request
- PremiumPriced on request
In their own words
Joblogic
Joblogic is field service software connecting jobs, engineers, assets, compliance, quotes, and invoices. Its workflows cover job management, scheduling, mobile engineer work, asset and compliance records, quoting, invoicing, and reporting. The mobile engineer app provides job details, forms, photos, signatures, and certificates on the device. Features include a dispatch board, equipment histories, service agreements, estimates, invoices, and a customer portal. Joblogic runs on Android, iOS, and the web, with an API for creating or updating records, automating data flows, and bespoke integrations. Listed connections include Stripe, Klarna, QuickBooks, KashFlow, FreeAgent, AccountsIQ, Sage, SFG20, PartsArena, Microsoft 365, Zapier, Elogbooks, Vantify, and Verisae. All plans include 24/7 365 support.
Total Service
Total Service is an ERP for elevator, HVAC, fire and life-safety, and specialty contractors. Its platform combines dispatch, scheduling, job costing, CRM, billing, project management, inventory, financials and reporting. Native payroll handles union agreements, apprenticeship tiers, benefit contributions, multi-state withholding, certified payroll and prevailing-wage reports. A customer portal exposes work orders, inspection and compliance documents, invoices and payment history, and accepts service requests. TS Cloud lists six live AI capabilities: AI Assistant, Dashboard Copilot, AI Report Builder, AI Document Template Engine, In-App Coach and Technician Assist. The cloud-native architecture provides real-time operational visibility, with Android and iOS mobile access and API support for custom integrations. Standard deployments include industry-specialist implementation support in the first-year agreement. Pricing is on request and depends on staffing, modules, payroll complexity, locations and migration scope. A February 2026 announcement described controlled beta availability.