Jotform vs Requester

Jotform is a web and mobile form and workflow platform with products including Form Builder, Jotform Apps, Tables, Inbox, Mobile App, Sign, Workflows, and AI Agents. Forms support quizzes, payment collection, file uploads, multiple embed options, conditional logic, API access, and document templates. Jotform lists integrations for CRM, storage, payments, email, and automations, and advertises more than 150 integrations on its homepage. The free Starter plan costs nothing and includes five forms, 100 monthly submissions, 100 MB upload space, 1,000 monthly form views, 500 stored submissions, and 10 monthly payment submissions. Starter forms and signed documents carry Jotform branding, and raising the plan limits requires an upgrade. Bronze costs $39 a month; subscriptions are available monthly or yearly and renew automatically unless canceled. Jotform says it uses Google Cloud and AWS and complies with GDPR and CCPA. HIPAA features are available on Gold and Enterprise, while Enterprise is the only multiuser plan and includes enhanced security, custom domains, and SSO.

Requester is a workspace-based platform for collecting internal requests, using reusable templates, collaborating, and routing approvals. Its form builder has 27 field types and conditional logic. Requests can come through a template picker, AI-drafted chat, public intake links, inbound email, resubmission, or linked sub-requests. Approval steps can route to any reviewer, all reviewers, or an M-of-N quorum, across multiple steps. External approvers can decide through single-use email links without an account or seat, with decisions recorded in the audit log. Visual workflows include routing, branching, delays, service-level targets, and webhook steps. Listed integrations include Slack, Microsoft Teams, Discord, Google Chat, Telegram, webhooks, and Zapier; the service also describes a per-workspace public API key. The audit log records an actor, timestamp, IP address, and user agent. Free includes three approver seats and 50 requests per month. Pro is $12 per approver per month with a three-seat minimum; Business is $25 per approver per month with a five-seat minimum. Mobile access is through a PWA installed to a home screen.