Requester
getrequester.com
What it is
Requester is a workspace-based platform for collecting internal requests, using reusable templates, collaborating, and routing approvals. Its form builder has 27 field types and conditional logic. Requests can come through a template picker, AI-drafted chat, public intake links, inbound email, resubmission, or linked sub-requests. Approval steps can route to any reviewer, all reviewers, or an M-of-N quorum, across multiple steps. External approvers can decide through single-use email links without an account or seat, with decisions recorded in the audit log. Visual workflows include routing, branching, delays, service-level targets, and webhook steps. Listed integrations include Slack, Microsoft Teams, Discord, Google Chat, Telegram, webhooks, and Zapier; the service also describes a per-workspace public API key. The audit log records an actor, timestamp, IP address, and user agent. Free includes three approver seats and 50 requests per month. Pro is $12 per approver per month with a three-seat minimum; Business is $25 per approver per month with a five-seat minimum. Mobile access is through a PWA installed to a home screen.
Spec sheet
- What it does
- Requester is a workspace application for collecting internal requests, routing approvals, collaborating, and keeping a single request record.Read 15 Oct 2026 · getrequester.com
- Purpose
- Requester is a workspace-based platform for internal request intake, reusable templates, collaboration, and approval workflows.Read 29 Sep 2026 · getrequester.com
- Intended users
- Requester describes use for finance, IT, operations, and people teams handling processes such as purchase approvals, access requests, leave, vendor onboarding, expenses, and external intake.Read 29 Sep 2026 · getrequester.com
- Integrations
- Listed integrations include Slack, Microsoft Teams, Discord, Google Chat, Telegram, incoming webhooks, workspace event webhooks, Zapier, Make, and n8n.Read 15 Oct 2026 · getrequester.com
- Security
- Requester says workspace data tables use row-level security and public-link tokens are hashed, with expiry and revocation controls.Read 29 Sep 2026 · getrequester.com
- Support
- The Free plan includes community support, Pro includes email support, and Business includes priority support.Read 29 Sep 2026 · getrequester.com
- Headquarters
- Sri LankaRead 28 Sep 2026 · getrequester.com
- AI capabilities
- Requester AI can draft requests, generate workflows, summarize requests, suggest routing, and assist reviewers through scoped workspace tools.Read 15 Oct 2026 · getrequester.com
- AI intake
- Users can describe a need in plain English and the AI builds a request with follow-up questions.Read 15 Oct 2026 · getrequester.com
- AI limitation
- The terms disclaim guarantees that AI outputs will be accurate or complete and require users to review outputs before relying on them.Read 15 Oct 2026 · getrequester.com
- Analytics
- Basic analytics are included with Pro and advanced analytics with Business; analytics and audit logs are not included in Free.Read 15 Oct 2026 · getrequester.com
- Approval rules
- Approval steps support any-reviewer, all-reviewer, and M-of-N quorum decisions across multiple stages.Read 15 Oct 2026 · getrequester.com
- Audit and analytics
- The audit log records actions with actor, timestamp, IP address, and user agent; basic analytics are on Pro and advanced analytics are on Business.Read 29 Sep 2026 · getrequester.com
- Audit trail
- The audit log records actors, timestamps, IP addresses, user agents, member changes, template edits, workflow restarts, and external decisions.Read 15 Oct 2026 · getrequester.com
- Automation
- Visual workflows support routing, branching, delays, service-level targets, and webhook steps.Read 29 Sep 2026 · getrequester.com
- Availability commitment
- The terms say uninterrupted access is not guaranteed and that maintenance or outages may occur without service credits unless separately agreed.Read 15 Oct 2026 · getrequester.com
- Changelog news
- The v0.14.0 changelog added workspace lifecycle webhooks, HTTPS automation webhook steps, cross-team template duplication, and richer audit features.Read 15 Oct 2026 · getrequester.com
- Data export
- A workspace can be exported as one JSON file and request lists can be exported as CSV.Read 15 Oct 2026 · getrequester.com
- Data hosting
- The maker says Requester is operated from Sri Lanka and customer data may be processed in multiple countries depending on provider regions and configuration.Read 15 Oct 2026 · getrequester.com
- External approvals
- Outside approvers can decide through single-use email links without an account or paid seat.Read 15 Oct 2026 · getrequester.com
- External approvers
- External approvers can decide through single-use email links without an account or seat, and their decisions are attributed in the audit log.Read 29 Sep 2026 · getrequester.com
- Form builder
- The intake builder lists 27 field types, including currency, signatures, attachments, data grids, member pickers, dates, ratings, and conditional fields.Read 15 Oct 2026 · getrequester.com
- Hosted service
- Requester says it is operated from Sri Lanka and offered globally, with customer data processed by listed service providers in locations that depend on provider regions and configuration.Read 29 Sep 2026 · getrequester.com
- Independent listing identity
- GetApp's opened profile is for a differently spelled product named Requestor, described as an AI helpdesk, so its 4.8/5 rating from 8 reviews cannot be attributed to Requester.Read 15 Oct 2026 · getapp.com
- Independent review methodology
- GetApp states that it combines verified reviews, independent research, and moderation, and may earn referral fees from provider links.Read 15 Oct 2026 · getapp.com
- Intake forms
- The form builder offers 27 field types and conditional field logic.Read 29 Sep 2026 · getrequester.com
- Licence
- The terms state that Requester and its licensors own the service, software, documentation, design, and trademarks, indicating a proprietary hosted product.Read 15 Oct 2026 · getrequester.com
- Maker location
- The terms identify Sri Lanka as Requester's operating location and say the service is offered worldwide.Read 15 Oct 2026 · getrequester.com
- Mobile access
- Mobile use is provided through a progressive web app installed to a phone home screen with web push notifications.Read 15 Oct 2026 · getrequester.com
- Praise: Request Tracker comparison only
- G2 reviewers of the separate Request Tracker product praise ease of use, automation, custom dashboards, and email integration; these comments are not evidence about Requester.Read 15 Oct 2026 · g2.com
- Pricing constraint
- Paid plans require at least three Pro approver seats or five Business approver seats, while submitters remain unlimited and free.Read 15 Oct 2026 · getrequester.com
- Public API
- The integrations page describes per-workspace public API keys and a dedicated Zapier hooks endpoint.Read 15 Oct 2026 · getrequester.com
- Rating on GetApp
- Requestor (different product spelling) is shown at 4.8 out of 5 from 8 reviews.Read 15 Oct 2026 · getapp.com
- Refund limitation
- The terms say subscription fees are non-refundable except where law requires otherwise.Read 15 Oct 2026 · getrequester.com
- Request channels
- Requests can start from templates, AI chat, public links, inbound email, resubmission, or linked sub-requests.Read 15 Oct 2026 · getrequester.com
- Review-platform limit
- The opened G2 page is for Request Tracker, not Requester, and reports 3.8 out of 5 from 10 reviews for that separate product.Read 15 Oct 2026 · g2.com
- Security architecture
- Requester says workspace tables use row-level security and public-link tokens are hashed, revocable, rate-limited, and optionally expiring.Read 15 Oct 2026 · getrequester.com
- Self-hosting
- The terms describe a hosted service operated from Sri Lanka and do not document a self-hosted deployment option.Read 15 Oct 2026 · getrequester.com
- Subprocessors
- Listed subprocessors include Microsoft Azure, Azure AI/Microsoft Foundry, Supabase, Polar, Resend, Vercel, and Google.Read 15 Oct 2026 · getrequester.com
- Webhook behavior
- Workspace webhooks emit request-created, approved, and rejected events, while workflow webhook nodes can call external HTTPS endpoints.Read 15 Oct 2026 · getrequester.com
- Workflow automation
- The visual workflow canvas supports approvals, branches, delays, emails, webhooks, statuses, reminders, and escalation.Read 15 Oct 2026 · getrequester.com
Plans and prices
Strong points and limits
Strong points
- Form builder offers 27 field types and conditional logic.
- External approvers can decide without an account or seat.
- Visual workflows support branching, delays, and webhooks.
- Audit log records actor, time, IP address, and user agent.
Limits
- Free plan allows 50 requests per month.
- Pro requires at least three approver seats.
- Business requires at least five approver seats.
Who it suits
It suits finance, IT, operations, and people teams managing internal processes such as purchase approvals, access requests, leave, vendor onboarding, or expenses. Teams needing external intake or approvers may use its public links and account-free approval links.
Verdict
Requester offers multiple intake routes, configurable approval rules, and workflow automation. Check request allowances and seat minimums when comparing its plans.
Where Specifiction places it
- Workflow Management Software#8 of 488.7
- HR Workflow Automation Software#5 of 288.8