Jotform vs Sertifi

Jotform is a web and mobile form and workflow platform with products including Form Builder, Jotform Apps, Tables, Inbox, Mobile App, Sign, Workflows, and AI Agents. Forms support quizzes, payment collection, file uploads, multiple embed options, conditional logic, API access, and document templates. Jotform lists integrations for CRM, storage, payments, email, and automations, and advertises more than 150 integrations on its homepage. The free Starter plan costs nothing and includes five forms, 100 monthly submissions, 100 MB upload space, 1,000 monthly form views, 500 stored submissions, and 10 monthly payment submissions. Starter forms and signed documents carry Jotform branding, and raising the plan limits requires an upgrade. Bronze costs $39 a month; subscriptions are available monthly or yearly and renew automatically unless canceled. Jotform says it uses Google Cloud and AWS and complies with GDPR and CCPA. HIPAA features are available on Gold and Enterprise, while Enterprise is the only multiuser plan and includes enhanced security, custom domains, and SSO.

Sertifi provides hospitality-focused electronic signatures, payment collection, and card-authorization tools for businesses handling contracts and closing business. Users can send contracts, banquet event orders, and other paperwork for signature, request payment with signatures, and track requests with automatic reminders. Payment support includes card-not-present event deposits and final payments, scheduled deposits, and ACH through SertifiPay or an integrated gateway. Authorization forms capture card information with instant verification and Kount-powered fraud scoring. Signed documents remain in the Sertifi portal for one year, while the PDF emailed at signing remains available indefinitely. Listed integrations include Amadeus Delphi.fdc, Infor HMS and Sales & Catering, Oracle OPERA Cloud, Salesforce, Authorize.net, Stripe, and payment processors. Security details include TLS 1.2, encrypted storage, audit trails, PCI Level 1 validation, SOC 1 Type 2, SOC 2 Type 2, and HIPAA compliance. The service has web and API access, bulk sending, templates, SMS authentication, and both signature-order options. Pricing is on request; a Free Travel Company Authorizations plan is listed at free.