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Sertifi

sertifi.com

Free plan WebAPI
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Spec score 7.5 #48 of 68 in E-Signature Software

What it is

Sertifi provides hospitality-focused electronic signatures, payment collection, and card-authorization tools for businesses handling contracts and closing business. Users can send contracts, banquet event orders, and other paperwork for signature, request payment with signatures, and track requests with automatic reminders. Payment support includes card-not-present event deposits and final payments, scheduled deposits, and ACH through SertifiPay or an integrated gateway. Authorization forms capture card information with instant verification and Kount-powered fraud scoring. Signed documents remain in the Sertifi portal for one year, while the PDF emailed at signing remains available indefinitely. Listed integrations include Amadeus Delphi.fdc, Infor HMS and Sales & Catering, Oracle OPERA Cloud, Salesforce, Authorize.net, Stripe, and payment processors. Security details include TLS 1.2, encrypted storage, audit trails, PCI Level 1 validation, SOC 1 Type 2, SOC 2 Type 2, and HIPAA compliance. The service has web and API access, bulk sending, templates, SMS authentication, and both signature-order options. Pricing is on request; a Free Travel Company Authorizations plan is listed at free.

Spec sheet

Product
Sertifi offers hospitality-focused e-signature, payment, and authorization solutions to help businesses contract and close business.Read 11 Oct 2026 · corp.sertifi.com
Integrations
Listed integrations include Amadeus Delphi.fdc, Infor HMS and Sales & Catering, Oracle OPERA Cloud, Salesforce, Authorize.net, Stripe, and several payment processors.Read 11 Oct 2026 · corp.sertifi.com
Security
Sertifi lists TLS 1.2, encrypted document storage, audit trails, PCI Level 1 validation, SOC 1 Type 2 and SOC 2 Type 2 compliance, and HIPAA compliance.Read 11 Oct 2026 · corp.sertifi.com
Support
The support center provides documentation for signatures and payments, digital authorizations, integrations, the Sertifi API, and customer support contact.Read 11 Oct 2026 · supportcenter.sertifi.com
Headquarters
Chicago, Illinois, United StatesRead 28 Sep 2026 · sertifi.com
Founded
2008Read 28 Sep 2026 · sertifi.com
Company
Sertifi says it has been acquired by Flywire, a global payments enablement and software company.Read 11 Oct 2026 · corp.sertifi.com
Authorizations
Digital authorization forms capture card information and include instant card verification and fraud scoring powered by Kount.Read 11 Oct 2026 · corp.sertifi.com
Availability
The security page states a 99.9% SLA uptime guarantee and says systems are monitored 24 hours a day, 365 days a year.Read 11 Oct 2026 · corp.sertifi.com
Document retention
Signed documents remain in the Sertifi portal for one year, while the PDF emailed at signing is available indefinitely.Read 11 Oct 2026 · corp.sertifi.com
E-signatures
Users can send contracts, BEOs, and other paperwork for electronic signature, request payments with signatures, and track requests with automated reminders.Read 11 Oct 2026 · corp.sertifi.com
Electronic signature law
Sertifi says its electronic signatures are legally binding under laws including the U.S. ESIGN Act and UETA and the EU eIDAS regulation.Read 11 Oct 2026 · corp.sertifi.com
Payment data limit
Sertifi says PCI DSS rules prevent it from storing card verification codes such as CVVs, which it transmits but does not store.Read 11 Oct 2026 · corp.sertifi.com
Payments
Sertifi supports card-not-present event deposits and final payments, scheduled deposits, and ACH payments through SertifiPay or an integrated third-party gateway.Read 11 Oct 2026 · corp.sertifi.com
Users
The company says more than 20,000 hospitality locations across 150+ countries use Sertifi.Read 11 Oct 2026 · corp.sertifi.com

Plans and prices

Free Travel Company Authorizations Free Receive credit and virtual card details captured by a travel or payment company Read 11 Oct 2026 · corp.sertifi.com
Event & Venue — Build-your-own package Priced on request Customized package Read 11 Oct 2026 · corp.sertifi.com
Event & Venue — Essentials Priced on request SertifiPay · choose e-signatures or authorizations Read 11 Oct 2026 · corp.sertifi.com
Event & Venue — Premium Priced on request SertifiPay · e-signatures · authorizations Read 11 Oct 2026 · corp.sertifi.com
Hotel & Lodging — Build-your-own package Priced on request Customized package; existing brand or management company package may be available Read 11 Oct 2026 · corp.sertifi.com
Hotel & Lodging — Essentials Priced on request Choose Front Office package (hotel and travel company authorizations) or Back Office package (e-signatures and payments) Read 11 Oct 2026 · corp.sertifi.com
Hotel & Lodging — Premium Priced on request E-signatures · payments · direct and travel company authorizations Read 11 Oct 2026 · corp.sertifi.com
Travel Advisor — Build-your-own package Priced on request Customized package Read 11 Oct 2026 · corp.sertifi.com
Travel Advisor — Essentials Priced on request SertifiPay · choose e-signatures or authorizations Read 11 Oct 2026 · corp.sertifi.com
Travel Advisor — Premium Priced on request SertifiPay · e-signatures · authorizations Read 11 Oct 2026 · corp.sertifi.com

Every Sertifi plan and price →

Strong points and limits

Strong points

  • Hospitality-focused signatures and payments
  • Card and ACH payment options
  • One-year portal document retention
  • Multiple hospitality and payment integrations
  • PCI, SOC, and HIPAA compliance listed

Limits

  • Most plan prices require an inquiry
  • Portal documents remain one year
  • CVVs are transmitted but not stored

Who it suits

It suits hospitality businesses, event venues, hotels, lodging providers, and travel advisors managing signatures, payments, and authorizations. API access and listed integrations support connected operational workflows.

Verdict

Sertifi combines hospitality contracts, payment requests, and authorization forms with broad integrations and documented controls. The free authorization plan is specific, while most packages require pricing discussions.

Where Specifiction places it

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