Dropbox Sign vs Sertifi
Dropbox Sign
dropbox.com
Sertifi
sertifi.comSide by side
| Figure | Dropbox Sign | Sertifi |
|---|---|---|
| Price from | $1.46/mo | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 14 | 10 |
| Spec score · E-Signature Software | 9.2 (#2) | 7.5 (#48) |
| Spec score · E-signature tools | 9.4 (#2) | 7.2 (#56) |
| Spec score · Digital Transaction Management Software | 9.2 (#2) | 7.5 (#32) |
| Spec score · Electronic Signature Software | 9.1 (#2) | 7.6 (#26) |
| Founded | 2007 | 2008 |
| Headquarters | San Francisco, California, USA | Chicago, Illinois, United States |
| Integrations | Official materials list Dropbox, Google Drive, Salesforce, OneDrive, HubSpot, Microsoft tools, and other integrations. | Listed integrations include Amadeus Delphi.fdc, Infor HMS and Sales & Catering, Oracle OPERA Cloud, Salesforce, Authorize.net, Stripe, and several payment processors. |
| Security | Dropbox Sign states that documents are encrypted at rest with AES 256-bit encryption and that two-factor authentication is available. | Sertifi lists TLS 1.2, encrypted document storage, audit trails, PCI Level 1 validation, SOC 1 Type 2 and SOC 2 Type 2 compliance, and HIPAA compliance. |
| Support | All users can expect an email-support response within one working day, Monday through Friday. | The support center provides documentation for signatures and payments, digital authorizations, integrations, the Sertifi API, and customer support contact. |
Plans
Dropbox Sign
- FreeFree
- Essentials$15 a month
- Standard$25 a month
- PremiumPriced on request
- FreeFree
- FreeFree
- Essentials$15 a month
- Essentials$15 a month
- Standard (annual)$17.50 a year
- Standard$25 a month
Sertifi
- Free Travel Company AuthorizationsFree
- Event & Venue — Build-your-own packagePriced on request
- Event & Venue — EssentialsPriced on request
- Event & Venue — PremiumPriced on request
- Hotel & Lodging — Build-your-own packagePriced on request
- Hotel & Lodging — EssentialsPriced on request
- Hotel & Lodging — PremiumPriced on request
- Travel Advisor — Build-your-own packagePriced on request
- Travel Advisor — EssentialsPriced on request
- Travel Advisor — PremiumPriced on request
In their own words
Dropbox Sign
Dropbox Sign is an e-signature service for individuals and businesses managing online agreement workflows. It supports sending signature requests, tracking them, and sending reminders. Signatures are legally binding under the U.S. ESIGN Act of 2000, with the same legal standing as pen-and-paper signatures. Templates save prepared fields for documents sent repeatedly, and embedded signing lets signers complete the process within a website. The API uses OAuth 2.0 and has official SDKs for Python, Ruby, PHP, Java, NodeJS, and C#. It also offers an audit trail and identity verification; bulk sending is not available. Senders and signers can use 22 languages, with apps for iOS and Android as well as web and API access. Listed integrations include Google Workspace, Microsoft Word, Salesforce, HubSpot, Slack, and Zapier. Dropbox Sign states that it complies with SOC 2 Type II, ISO 27001, eIDAS, and GDPR, and encrypts documents at rest with AES 256-bit encryption. A free plan allows three signature requests per month. Paid plans start at $10.05 a month with annual billing, and a 30-day trial is listed.
Sertifi
Sertifi provides hospitality-focused electronic signatures, payment collection, and card-authorization tools for businesses handling contracts and closing business. Users can send contracts, banquet event orders, and other paperwork for signature, request payment with signatures, and track requests with automatic reminders. Payment support includes card-not-present event deposits and final payments, scheduled deposits, and ACH through SertifiPay or an integrated gateway. Authorization forms capture card information with instant verification and Kount-powered fraud scoring. Signed documents remain in the Sertifi portal for one year, while the PDF emailed at signing remains available indefinitely. Listed integrations include Amadeus Delphi.fdc, Infor HMS and Sales & Catering, Oracle OPERA Cloud, Salesforce, Authorize.net, Stripe, and payment processors. Security details include TLS 1.2, encrypted storage, audit trails, PCI Level 1 validation, SOC 1 Type 2, SOC 2 Type 2, and HIPAA compliance. The service has web and API access, bulk sending, templates, SMS authentication, and both signature-order options. Pricing is on request; a Free Travel Company Authorizations plan is listed at free.