Journiq vs Userpilot
Journiq
getjourniq.comUserpilot
userpilot.comSide by side
| Figure | Journiq | Userpilot |
|---|---|---|
| Price from | $49/mo | $299/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 3 | 3 |
| Spec score · Mobile Marketing Automation Software | 8.0 (#7) | 7.9 (#10) |
| Headquarters | San Francisco, California, United States | Austin, Texas, United States |
| Product | Journiq is a customer engagement platform for product teams, combining multi-channel messaging, deep links, attribution and journey automation. | Userpilot is a product growth platform for non-technical teams to create in-app experiences, understand user behaviour, and act on it without writing code. |
| Support | Documentation says a real engineer answers within the hour during business days, with community chat also available. | The pricing comparison lists email support and live chat, with phone support shown as an enterprise service. |
Plans
In their own words
Journiq
Journiq is a customer engagement platform for product teams, bringing messaging, deep links, attribution and journey automation together. It sends email, push, SMS and in-app messages. Unified profiles combine customer attributes, events, segments and message history, with real-time event tracking and behavioral segments. Teams can build journeys using triggers, filters, branches, waits and A/B splits. Deep-link tools include iOS Universal Links, Android App Links, QR codes, attribution tracking and smart banners. Developers have a REST API with OpenAPI documentation and native SDKs for iOS, Android, Flutter, Web and Node. Journiq lists FCM, APNs, SMTP and SMS gateways for delivery. Its homepage states SOC 2 Type II, GDPR and NDPR compliance, alongside SSO, 2FA and audit logs. It also describes TLS 1.2+ for public endpoints and AES-256 encryption for stored data. Journiq runs on Android, iOS and web. Plans start at $49/mo, with a 14-day trial that requires no card.
Userpilot
Userpilot is a product growth platform for non-technical teams to create in-app experiences, understand user behavior, and take action without writing code. Its no-code tools include product tours, checklists, tooltips, and modals. Teams can analyze funnels, feature adoption, and cohorts without SQL, and trigger NPS, CES, CSAT, or custom surveys based on user behavior. Session replay shows clicks and scrolls, with filters by segment or funnel step. AI Agent Lia can answer product-data questions, analyze feedback, and build guides from prompts. Web installation is available through JavaScript, Segment, or Google Tag Manager; the Mobile SDK supports native iOS and Android engagement and several cross-platform frameworks. Integrations include HubSpot, Salesforce, Zendesk, Google Analytics, Intercom, Amplitude, Mixpanel, Heap, webhooks, and HTTP APIs. Userpilot lists SOC 2 Type II certification and support for GDPR and HIPAA compliance. There is no free plan. Starter costs $299 a month; Growth costs $849 a month, and a 14-day trial is listed.