Judge.me vs SmartCustomer
Judge.me
judge.meSmartCustomer
smartcustomer.comSide by side
| Figure | Judge.me | SmartCustomer |
|---|---|---|
| Price from | $15/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 4 |
| Spec score · Review Management Software | 9.1 (#8) | 7.7 (#108) |
| API | Judge.me provides an API and uses OAuth to grant app developers access to it. | The REST API supports review management, automated messages and review requests, data access, and displaying reviews on a website. |
| Company | Judge.me's media kit lists the company as founded in 2015 and headquartered in London, United Kingdom. | The terms identify SmartCustomer as GGL Projects, Inc., a California corporation headquartered in San Mateo, California. |
| Founded | LinkedIn lists Judge.me as founded in 2015. | 2006 |
| Free plan | Yes | Yes |
| Integrations | Official integration examples cover Klaviyo, Omnisend, ActiveCampaign, Shopify Flow, Zapier, Make, Meta, TikTok Shop, Etsy, Google Shopping, Google Business Profile and many other services. | Listed integrations include Shopify, BigCommerce, Adobe Commerce, WooCommerce, Google Seller Ratings, Google Product Reviews, Zendesk, and LoyaltyLion. |
| Purpose | Judge.me Reviews helps Shopify stores collect, manage, display, and syndicate product reviews. | SmartCustomer describes its platform as a solution for collecting, monitoring, and distributing business reviews. |
| Review collection | The product supports unlimited review requests and lets merchants request photo and video reviews. | Review collection tools include checkout surveys, batch emails, feedback links, automated emails, SMS, and video testimonial requests. |
| Support | The help center lists 339 articles for the Product Reviews app and advertises support by email and chat. | Existing customers are invited to contact SmartCustomer directly by email for help. |
Plans
Judge.me
- FreeFree
- Awesome$15 a month
- Forever Free (Judge.me Email)Free
- Awesome (Judge.me Email)$15 a month
SmartCustomer
- AcceleratePriced on request
- AscendPriced on request
- CustomPriced on request
- LiftoffPriced on request
In their own words
Judge.me
Judge.me is a Shopify reviews app for collecting, managing, displaying, and syndicating product reviews. Its Free plan includes unlimited review requests, photo and video review requests, CSV imports, a review widget, and star rating badges. Storefront display options also include carousels and other formats. AI features can summarize reviews, suggest replies, and translate review text. An integration directory lists tools including Klaviyo, Omnisend, Shopify Flow, Zapier, and LoyaltyLion. Developers can access an API through OAuth. Judge.me advertises 24/7 human support by chat and email on both Free and Awesome plans. Free costs nothing. Awesome costs $15 a month, billed monthly, and includes Free features, advanced features, and a 15-day free trial. The app is exclusively available on Shopify. Some platform-independent widgets can appear on external storefront pages with Awesome, but the store itself must remain on Shopify.
SmartCustomer
SmartCustomer has no write-up on Specifiction yet; its figures are above.