SmartCustomer

Spec sheet

Purpose

SmartCustomer describes its platform as a solution for collecting, monitoring, and distributing business reviews.Read 12 Oct 2026 · smartcustomer.com

Free plan

YesRead 22 Sep 2026 · static.smartcustomer.com

API

The REST API supports review management, automated messages and review requests, data access, and displaying reviews on a website.Read 12 Oct 2026 · smartcustomer.com

Integrations

Listed integrations include Shopify, BigCommerce, Adobe Commerce, WooCommerce, Google Seller Ratings, Google Product Reviews, Zendesk, and LoyaltyLion.Read 12 Oct 2026 · smartcustomer.com

Support

Existing customers are invited to contact SmartCustomer directly by email for help.Read 12 Oct 2026 · smartcustomer.com

Headquarters

Menlo Park, California, United StatesRead 28 Sep 2026 · smartcustomer.com

Founded

2006Read 28 Sep 2026 · smartcustomer.com

Company

The terms identify SmartCustomer as GGL Projects, Inc., a California corporation headquartered in San Mateo, California.Read 12 Oct 2026 · smartcustomer.com

Analytics

Its Insights dashboard reports review sources, star ratings, review activity, buyer sentiment, trending topics, keyword groups, and geographic data.Read 12 Oct 2026 · smartcustomer.com

Customer experience

Customer experience tools include custom surveys, Net Promoter Score, and review tagging.Read 12 Oct 2026 · smartcustomer.com

Google

SmartCustomer says it is an official Google Review Partner and can distribute reviews to Google Seller Ratings and Google Business profiles.Read 12 Oct 2026 · smartcustomer.com

Language support

The company says optimized customer templates are available in 10+ major languages and can be updated to other languages as needed.Read 12 Oct 2026 · smartcustomer.com

Monitoring and publishing

The platform offers a live review feed, real-time alerts, resolution tools, and publishing across multiple platforms.Read 12 Oct 2026 · smartcustomer.com

Onboarding

The pricing page includes complimentary concierge onboarding with package selection.Read 12 Oct 2026 · smartcustomer.com

Plan limits

The pricing page says concurrent platform thresholds apply to Reviewer Distribution, Review Aggregation, and Competitive Intelligence, and directs customers to sales for additional volume.Read 12 Oct 2026 · smartcustomer.com

Product reviews

SmartCustomer supports collecting and publishing reviews for specific products or services, including on product pages and Google Shopping Ads.Read 12 Oct 2026 · smartcustomer.com

Request channels

email_and_smsRead 22 Sep 2026 · static.smartcustomer.com

Review collection

Review collection tools include checkout surveys, batch emails, feedback links, automated emails, SMS, and video testimonial requests.Read 12 Oct 2026 · smartcustomer.com

Review display widgets

YesRead 22 Sep 2026 · static.smartcustomer.com

Review sources

SmartCustomer,Google Seller Ratings,Google Product Reviews,Facebook,X,TrustedSiteRead 22 Sep 2026 · static.smartcustomer.com

Verification

The company says its review verification features target real customers to reduce false reviews.Read 12 Oct 2026 · smartcustomer.com

Plans and prices

Every SmartCustomer plan and price →

Where Specifiction places it

• Review Management Software#108 of 1647.7