Judge.me vs Swell
Judge.me
judge.meSwell
swellcx.comSide by side
| Figure | Judge.me | Swell |
|---|---|---|
| Price from | $15/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 4 | 3 |
| Spec score · Review Management Software | 9.1 (#8) | 8.3 (#41) |
| Spec score · Review Generation Software | 8.8 (#3) | 7.7 (#18) |
| Founded | LinkedIn lists Judge.me as founded in 2015. | 2016 |
| Integrations | Official integration examples cover Klaviyo, Omnisend, ActiveCampaign, Shopify Flow, Zapier, Make, Meta, TikTok Shop, Etsy, Google Shopping, Google Business Profile and many other services. | Swell lists integrations including Dentrix, OpenDental, athenahealth, eClinicalWorks, NexHealth, Zapier, HubSpot, and Salesforce. |
| Purpose | Judge.me Reviews helps Shopify stores collect, manage, display, and syndicate product reviews. | Swell provides multi-location healthcare groups with reputation management, patient experience insights, and employee feedback tools. |
| Security | Judge.me states it is SOC 2 Type 2 and ISO 27001 certified. | Swell says it is HIPAA compliant and SOC 2 Type II certified, with U.S.-based healthcare-grade infrastructure. |
| Support | The help center lists 339 articles for the Product Reviews app and advertises support by email and chat. | The pricing page lists U.S.-based phone, email, and chat support, a knowledge base, and 30-minute setup and onboarding. |
Plans
Judge.me
- FreeFree
- Awesome$15 a month
- Forever Free (Judge.me Email)Free
- Awesome (Judge.me Email)$15 a month
Swell
- Employee Experience InsightsPriced on request
- Online Reputation ManagementPriced on request
- Patient Experience InsightsPriced on request
In their own words
Judge.me
Judge.me is a Shopify reviews app for collecting, managing, displaying, and syndicating product reviews. Its Free plan includes unlimited review requests, photo and video review requests, CSV imports, a review widget, and star rating badges. Storefront display options also include carousels and other formats. AI features can summarize reviews, suggest replies, and translate review text. An integration directory lists tools including Klaviyo, Omnisend, Shopify Flow, Zapier, and LoyaltyLion. Developers can access an API through OAuth. Judge.me advertises 24/7 human support by chat and email on both Free and Awesome plans. Free costs nothing. Awesome costs $15 a month, billed monthly, and includes Free features, advanced features, and a 15-day free trial. The app is exclusively available on Shopify. Some platform-independent widgets can appear on external storefront pages with Awesome, but the store itself must remain on Shopify.
Swell
Swell provides reputation management, patient experience insights and employee feedback tools for multi-location healthcare groups, including DSOs, MSOs and specialty care groups. It automates review invitations, monitors reviews from Google, Healthgrades and Facebook, and prepares on-brand response drafts for one-click approval. Teams can send automated patient surveys, including Net Promoter Score surveys, as well as anonymous employee surveys and employee Net Promoter Score prompts. Low scores, detractor surveys and high-risk mentions can become tickets assigned to clinic or regional managers. Swell lists integrations with healthcare systems and services including Dentrix, OpenDental, athenahealth, eClinicalWorks, NexHealth, Zapier, HubSpot and Salesforce. Its homepage says it connects to more than 100 EHR and practice management systems and monitors sync health in real time. The platform includes review widgets, monitoring alerts and AI response assistance. Swell says it is HIPAA compliant and SOC 2 Type II certified. Pricing is on request, with no free plan; a free trial follows a consultation, with no duration stated. Listed plans are priced per location and include 3,000 monthly text messages and unlimited users.