juuna vs Mouseflow
juuna
juuna.appMouseflow
mouseflow.comSide by side
| Figure | juuna | Mouseflow |
|---|---|---|
| Price from | $29/mo | $25/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 9 |
| Spec score · Heatmap and session replay tools | 8.2 (#33) | 9.2 (#4) |
| Free plan | Yes | Yes |
| Privacy | Juuna says tracking events go to the customer's instance and are not forwarded to third parties. | Mouseflow says it masks IP addresses automatically and stores EU customer data within the EU. |
| Session recordings | Yes | Yes |
| Support | The terms say free accounts have no support commitment beyond best effort, and standard plans have no formal SLA. | Official materials advertise live chat and email support, with priority support and customer-success-manager options on higher tiers. |
Plans
Mouseflow
- FreeFree
- Essential$25 a month
- Advanced$109 a month
- Premium$319 a month
- FreeFree
- Essential$25 a month
- Advanced$109 a month
- Premium$319 a month
- EnterprisePriced on request
In their own words
Mouseflow
Mouseflow records website visitor behavior, tracking clicks, mouse movement, scrolls, forms, and page content. Its platform includes session replay, heatmaps, friction detection, conversion funnels, journey analytics, form analytics, and feedback surveys. Mouseflow says it records all sessions without sampling, and includes rage-click detection and mobile capture. Ask Mina lets users ask questions about behavioral data, while Mina Insights surfaces patterns and friction. Integrations listed include Adobe Analytics, Google Analytics, Google Tag Manager, AB Tasty, Shopify, and Google Ads. Setup can use a JavaScript snippet before the closing body tag, with plugins and integrations also available. Mouseflow says its data centers are ISO 27001 and SOC 1 Type II certified, with PCI DSS compliance, and that its US data center meets HIPAA standards. It says IP addresses are masked automatically and EU customer data is stored in the EU. The free plan includes 500 sessions per month; paid plans include stated session and retention limits. When a monthly session allowance runs out, tracking stops until refill or upgrade.