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KACE Systems Management Appliance vs Pulseway

KACE Systems Management Appliance

quest.com

Pulseway

pulseway.com

Side by side

FigureKACE Systems Management AppliancePulseway
Price from——
Free plan——
Free trialYesYes
Open source——
WebYesYes
WindowsYesYes
macOSYesYes
LinuxYesYes
iOSYesYes
AndroidYesYes
APIYesYes
Self-hostedYesYes
Plans published11
Spec score · Remote Monitoring & Management (RMM) Software8.2 (#5)8.1 (#8)
Founded19872011
IntegrationsThe appliance integrates with the Dell Updates Catalog to apply Dell update packages.Listed integrations include Pulseway PSA, ConnectWise Manage, Autotask, Zendesk, PagerDuty, Slack, IT Glue, Webroot, Bitdefender, Unitrends, and Datto.
Intended usersQuest presents the appliance as unified endpoint management for organizations managing and securing endpoints across complex infrastructures.Pulseway describes its RMM software as serving IT departments and managed service providers.
PurposeThe appliance automates endpoint management, application deployment, patching, asset management, reporting, and Service Desk ticket management.Pulseway manages and troubleshoots workstations, servers, and network devices remotely.
SupportQuest provides self-service tools to install, configure, and troubleshoot the product, and offers support offerings for different organizational needs.The Enterprise Server installation page says trial users are assigned a dedicated technical contact and points to a user forum, blog, and guides.

Plans

KACE Systems Management Appliance

  • KACE Systems Management AppliancePriced on request

KACE Systems Management Appliance pricing →

Pulseway

  • Pulseway RMMPriced on request

Pulseway pricing →

In their own words

KACE Systems Management Appliance

KACE Systems Management Appliance has no write-up on Specifiction yet; its figures are above.

Visit quest.com

Pulseway

Pulseway is a remote management platform for workstations, servers and network devices, with solutions presented for MSPs, IT departments and education organizations. Monitoring and alerts cover Windows, Mac, Linux, network devices and IoT. Remote control includes unlimited sessions and multi-screen support; scripting, auto-remediation and operating-system and third-party application patching are also listed. The patch management page names more than 300 out-of-the-box application titles. Integrations include Autotask, Zendesk, PagerDuty, Webroot, Slack, IT Glue, Warranty Master and ConnectWise Manage. Autotask and Zendesk can create tickets for notifications meeting configured priority criteria. Pulseway describes a hybrid deployment model and lists agents for Windows, Linux, macOS and BSD, with minimum operating system requirements for supported agents. Agents and client software require outbound HTTPS on TCP 443 and no inbound ports. The company says connections and messages use AES 256-bit encryption, and two-factor authentication is mandatory. Pricing is available on request; monthly, annual and three-year options, volume discounts and add-ons are listed, along with a one-time advanced onboarding fee of €149.

Visit pulseway.com