KalliopeCTI vs PhoneIQ
KalliopeCTI
kalliope.com
PhoneIQ
phoneiq.coSide by side
| Figure | KalliopeCTI | PhoneIQ |
|---|---|---|
| Price from | Free | $11/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | — | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 3 | 7 |
| Spec score · Computer Telephony Integration Software | 8.0 (#10) | 8.1 (#7) |
| Integrations | Desktop Outlook contact synchronization is available in Pro and Phone modes, while the attendant console supports Snom and Yealink phones. | The site lists OpenTable, Calendly, Vagaro, Mindbody, Acuity Scheduling, Google Calendar, Microsoft Outlook, Clover, Square, Toast, Housecall Pro, ServiceTitan, Salesforce, and HubSpot as connected tools. |
| Support | Kalliope lists downloads, a Wiki, and technical support among its support resources. | CTI plans list Help Center access, email support, phone support, and one-to-one onboarding and implementation. |
Plans
KalliopeCTI
- KCTI 4 FreeFree
- KCTI 4 PhonePriced on request
- KCTI 4 ProPriced on request
PhoneIQ
- PhoneIQ Office Standard$11 a month
- PhoneIQ Office Premium$17 a month
- PhoneIQ Office Enterprise$26 a month
- PhoneIQ Agent Standard$33 a month
- PhoneIQ Agent Premium$66 a month
- PhoneIQ Agent Enterprise$99 a month
- Custom AI voice agentsPriced on request
In their own words
KalliopeCTI
KalliopeCTI connects telephone and IT systems for business processes. Its desktop client supports click-to-call, call-triggered actions, address book and call detail record access, phone remote control, softphone mode, and instant messaging. Outlook contact synchronization is available in Pro and Phone modes. Android and iOS apps place calls through company lines, so recipients see the office number, and provide real-time extension call notifications. The Windows attendant console classifies incoming calls, lets users select calls, and supports keyboard shortcuts and drag-and-drop forwarding. It also offers CTI mode for Snom and Yealink phones. KalliopeCTI is listed for Kalliope PBX, Kalliope4SP, and KalliopeCloud. The KCTI 4 Free mode is listed at free for Windows, macOS, and Ubuntu. Pro and Phone modes require a license activated on KalliopePBX V4 for each workstation; Phone includes Pro mode. Kalliope provides downloads, a Wiki, and technical support resources.
PhoneIQ
PhoneIQ provides cloud business calling across Android, iOS, macOS, web, and Windows. Phone features include IVR, business hours, ring groups, on-demand call recording, extension dialing, and local and toll-free numbers, with international numbers in 50+ countries. A browser-based Admin Portal manages users, devices, and numbers; Analytics provides KPI dashboards filterable by date, department, queue, or user. PhoneIQ CTI embeds calling in Salesforce with routing, recording, coaching, analytics, click-to-dial, and activity capture. Desktop and mobile apps support business calls and Salesforce activity syncing. Its AI voice agents can answer calls on a business number and be configured around services, policies, tone, call flows, systems, and handoff rules. English and Spanish can have separate routing and handoff rules; the same assistant can answer WhatsApp messages on the business’s number. Office Standard costs $11 a month when billed annually. Office Premium costs $17 a month when billed annually, and Office Enterprise costs $26 a month when billed annually. The CTI free trial lasts 7 days and includes calling and one local number.