| Price from | €89/mo | ₹999/mo |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 3 |
| Spec score · WhatsApp Marketing Software | 7.6 (#28) | 8.8 (#11) |
| Campaigns | Merchants can sync Shopify and Klaviyo segments and send targeted WhatsApp campaigns measured per order. | It supports bulk broadcasts to opted-in contacts with Meta-approved templates, personalization, throttling, retries, and scheduling. |
| Headquarters | Paris, France | The registry lists the registered office in Begusarai, Bihar, India. |
| Integrations | Kanal lists Shopify, Klaviyo, Gorgias, Loyoly, Splio, Zendesk, Crisp, Recharge and PrestaShop integrations; the pricing page marks Splio as coming soon. | The maker lists Meta WhatsApp Business Cloud API, Meta lead forms, click-to-WhatsApp, inbound webhooks, and an inbound-lead API. |
| Shared inbox | The shared inbox shows Shopify order context beside conversations and supports assignment, tags and quick replies. | Team members can assign chats, add internal notes, use saved replies and see per-agent read status in one inbox. |
| Support | Business and Agency plans list a dedicated account manager; the Shopify App Store listing says app support is provided by KANAL SAS and that direct support in English is not offered. | Free lists community and email support, Starter lists standard email support, and Growth lists standard support with onboarding guidance. |
