Kappino vs Shipday

Kappino is a restaurant management platform connecting point of sale, ordering, kitchen operations, inventory, staff, delivery, reporting, and multiple branches. Its POS handles dine-in, takeaway, and delivery orders, linking checkout with kitchen operations, stock, and reports. A kitchen display system sends orders to kitchen displays and tracks progress through preparation, ready, service, or delivery. Inventory tools track stock and ingredient use, flag low stock, and use AI to support planning and purchasing. The platform also offers a driver app, live delivery tracking, and route optimization, while dispatch automation is manual. Starter is for one location and includes three staff accounts; Growth and Professional support up to three branches. Growth includes AI inventory management and an AI staff shift planner; Professional adds AI sales forecasting, smart item pricing, WordPress and Shopify website integration, and a developer API. Apps are available for Android and iOS, with desktop access for Windows and macOS and web access. Prices start at €99 per month. The company says its core platform and data are hosted in Switzerland and that traffic uses HTTPS/TLS.

Shipday is a delivery management platform for dispatching orders and coordinating drivers. The web platform is available on phones and tablets, and drivers use a mobile app for order information, routes, updates, chat, and proof of delivery by photo or signature. The service supports live delivery tracking, customer notifications, and dispatch management, with access to in-house drivers and third-party delivery services. Shipday lists more than 100 integrated partners. API access is available, and the Professional plan includes API and webhook access. The free plan supports up to 300 orders per month, 10 driver accounts, and one dispatch account. A 14-day trial of the full platform is available without a credit card. Paid plans start at $19 a month. Paid-plan user counts vary by plan. Support is available by phone, email, online chat, and in-app chat; listed phone hours are 9 am to 6 pm PST, Monday through Saturday. Shipday also lists AI features for review automation, coaching, calls, dispatch, reports, and customer chat.