Kapta vs Outreach
Kapta
kapta.com
Outreach
outreach.aiSide by side
| Figure | Kapta | Outreach |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 1 | 4 |
| Spec score · Account Management | 7.3 (#7) | 7.3 (#8) |
| Founded | 2012 | 2014 |
| Headquarters | Boulder, Colorado, United States | Seattle, United States |
| Integrations | The site lists Salesforce, HubSpot, Microsoft Dynamics, Microsoft Teams, Zoho, Slack, Mailchimp, and ConnectWise integrations. | Outreach says its Marketplace includes more than 100 live integrations across categories including CRM, data enrichment, and conversation intelligence. |
| Security | Kapta says data is encrypted in transit and at rest, and hosted in AWS data centers it describes as SOC 2 accredited. | Outreach says customer data is encrypted at rest and in transit, and its production infrastructure is hosted primarily on AWS. |
Plans
Outreach
- Amplify CorePriced on request
- Amplify EssentialsPriced on request
- Amplify PlusPriced on request
- Amplify ProPriced on request
In their own words
Kapta
Kapta is a web and API CRM system of work for account teams managing customer retention, expansion and post-sale revenue. Account plans turn customer goals into owned actions while tracking goals and commitments in real time. Health scores combine activity, stakeholder coverage, meeting cadence, renewal readiness, sentiment, outcomes and commitments to identify retention risks. Kapta says its AI surfaces account changes, risks, insights and recommended next actions from account activity and best practices. QBR workflows use account data to follow changes, commitments, completed work and progress over time. The platform supports whitespace analysis, renewal workflows, and opportunities for renewals, upsell and cross-sell. Listed integrations include Salesforce, HubSpot, Microsoft Dynamics, Microsoft Teams, Zoho, Slack, Mailchimp and ConnectWise. Salesforce synchronization covers accounts and contacts and can push notes, updates and opportunities. Kapta also offers a REST API. Pricing is on request, with consulting, implementation and training available.