Keela vs PWI Charity CRM

Keela is a web-based donor management platform for nonprofits, combining contact records, fundraising, email marketing, and reporting. Fundraising tools include custom donation forms, campaign tracking, recurring-giving prompts, smart donor asks, and automatic gift acknowledgements. Donor profiles support deduplication, relationship tracking, donor scores, and pipeline management. Teams can build customizable emails and automated workflows, organize audiences with tags and segments, and use texting services. Reporting includes customizable dashboards, real-time reports, visual summaries, presentation-ready reports, and calculated KPIs. Listed integrations include Raisely, Aplos, Stripe, QuickBooks Online, PayPal, Eventbrite, Mailchimp, SendGrid, Xero, Zapier, BitPay, and DonorSearch. Plans include unlimited forms, emails, donations, and support, but pricing scales with contact count. The annual plan for up to 1,000 contacts is $164 a month; the monthly option is $190 a month. Organizations with more than 10,000 contacts are directed to request custom pricing. Premium Care, pipelines, texting, and wealth screening are additional features; Premium Care starts at $200 per month.

PWI Charity CRM is a web-based contact system for nonprofits managing supporters, prospective donors, leads, fundraising, and outreach. Profiles can store several emails, addresses, phone numbers, custom fields, giving history, communication preferences, and engagement levels. The CRM records gifts from online donations, crowdfunding, GroupGive, manual entry, and other channels. It also records non-cash contributions such as goods, services, property, and vehicles with fair-market values. Tags and segments organize contacts for targeted communication and donor analysis. Users can generate and send tax-deductible receipts, produce donor reports, import contacts from spreadsheets or other CRMs, and export data for mail merges or reporting. Listed capabilities include campaign management, recurring donations, automated receipts, donor segmentation, donation keywords, and standard reporting. The free plan costs nothing, requires no credit card, and is described as free forever. Paid pricing is listed from $25 a month. PWI says it uses reasonable confidentiality measures but cannot guarantee complete security. Terms grant PWI and PWI Foundation a perpetual, transferable, sublicensable worldwide license to submitted CRM content for related marketing and promotional activities, while nonprofits retain ownership.