Keep vs PagerDuty
Keep
keephq.dev
PagerDuty
pagerduty.comSide by side
| Figure | Keep | PagerDuty |
|---|---|---|
| Price from | $199/mo | $21/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 3 | 9 |
| Spec score · Alert Management Software | 8.0 (#13) | 9.0 (#3) |
| AI features | The Enterprise plan includes AIOps alert correlation; the homepage describes correlation using past incidents and a knowledge base. | PagerDuty AI provides generative and agentic capabilities such as incident summarization and task-oriented AI agents. |
| Headquarters | Tel Aviv, Israel | San Francisco, California, United States |
| Integrations | Keep lists 110+ providers and describes bidirectional integrations across monitoring, incident response, ticketing, source control, change management, and CMDB systems. | PagerDuty advertises more than 750 integrations and lists monitoring, cloud, ITSM, collaboration, security, and developer tools. |
| Intended users | Keep describes the product as serving teams from small teams managing Prometheus alerts to enterprises connecting many tools and syncing ServiceNow tickets. | PagerDuty says its platform serves developers, reliability engineers, customer success, security, and C-suite teams. |
| Support | Startup includes community-based support, Growth includes dedicated Slack support, and Enterprise includes 24/7 support. | The pricing comparison lists Knowledge Base and Community access across plans, while Standard Email & Chat Support is not included in Free and is included in Professional and higher plans. |
Plans
PagerDuty
- FreeFree
- Incident Management FreeFree
- Professional annual$21 a month
- Professional monthly$25 a month
- Business annual$41 a month
- PD Reliability Platform Starter$2,800 a year
- PD Reliability Platform Essential$12,000 a year
- Incident Management ProfessionalPrice not published
- PD Reliability Platform UltimatePriced on request
In their own words
Keep
Keep is an open-source alert management and AIOps platform for bringing alerts together, reducing noise, and automating response workflows. Its alert workspace supports querying, slicing, analysis, and rule-based grouping. The YAML-based workflow engine has a UI and can query MySQL, enrich alerts, update Jira tickets, and run Python scripts. Keep lists 110+ providers and bidirectional integrations across monitoring, incident response, ticketing, source control, change management, and CMDB systems. It can be self-hosted or used as managed cloud; self-hosting options include local setup or Kubernetes with Helm or Docker Compose. The Enterprise plan includes alert correlation based on past incidents and a knowledge base. Growth costs $199 a month and includes 200 deduplicated alerts monthly, unlimited ingested alerts, 100 workflows, 20 integrations, 10 users, and 14 days of data retention. Startup is listed for personal or non-commercial projects, with five workflows, one integration, and one user. Keep is headquartered in Tel Aviv, Israel.
PagerDuty
PagerDuty manages incidents from detection through resolution using automation and real-time collaboration. Its AIOps tools are described as reducing alerts, automating repetitive tasks, and accelerating resolution, while PagerDuty Automation standardizes workflows across people, tools, and systems. Teams can use on-call scheduling, escalation policies, stakeholder updates, ChatOps incident actions, and post-incident reviews. PagerDuty lists more than 750 integrations, with connections through email, API, or MCP; examples include AWS, Slack, Anthropic Claude Connector, Microsoft Teams, Cursor, and Datadog. Its iOS and Android apps support incident response, schedules and overrides, incident context, and automated response tasks, but require a PagerDuty account. The free Incident Management plan covers up to five users, one on-call schedule, and one escalation policy. Paid incident management starts at $21 per user per month with annual billing, and a 14-day trial is listed. PagerDuty says it serves developers, reliability engineers, customer success, security, and C-suite teams. It reports SOC 2 Type II examinations and ISO 27001 certification for its services.