Keep vs Vitria VIA AIOps
Keep
keephq.dev
Vitria VIA AIOps
vitria.comSide by side
| Figure | Keep | Vitria VIA AIOps |
|---|---|---|
| Price from | $199/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 3 | 1 |
| Spec score · AIOps Platforms | 7.9 (#8) | 6.8 (#15) |
| Deployment | Keep can be self-hosted or used as a managed cloud service; Enterprise offers managed on-premises or cloud deployment. | Vitria says VIA AIOps can be deployed from the cloud, on premises, or in a hybrid operating environment. |
| Headquarters | Tel Aviv, Israel | Menlo Park, California, United States |
| Integrations | Keep lists 110+ providers and describes bidirectional integrations across monitoring, incident response, ticketing, source control, change management, and CMDB systems. | The product supports native connectors and bidirectional communication with upstream and downstream systems such as IVR, service management, and trouble-ticketing systems. |
| Intended users | Keep describes the product as serving teams from small teams managing Prometheus alerts to enterprises connecting many tools and syncing ServiceNow tickets. | Vitria identifies telecommunications, cable, content streaming, financial services, and healthcare operators among VIA users. |
| Support | Startup includes community-based support, Growth includes dedicated Slack support, and Enterprise includes 24/7 support. | Vitria lists support by email and hotline, with severity-based response and resolution guidance including a four-hour workaround or restoration target for Severity One issues. |
Plans
In their own words
Keep
Keep is an open-source alert management and AIOps platform for bringing alerts together, reducing noise, and automating response workflows. Its alert workspace supports querying, slicing, analysis, and rule-based grouping. The YAML-based workflow engine has a UI and can query MySQL, enrich alerts, update Jira tickets, and run Python scripts. Keep lists 110+ providers and bidirectional integrations across monitoring, incident response, ticketing, source control, change management, and CMDB systems. It can be self-hosted or used as managed cloud; self-hosting options include local setup or Kubernetes with Helm or Docker Compose. The Enterprise plan includes alert correlation based on past incidents and a knowledge base. Growth costs $199 a month and includes 200 deduplicated alerts monthly, unlimited ingested alerts, 100 workflows, 20 integrations, 10 users, and 14 days of data retention. Startup is listed for personal or non-commercial projects, with five workflows, one integration, and one user. Keep is headquartered in Tel Aviv, Israel.
Vitria VIA AIOps
Vitria VIA AIOps has no write-up on Specifiction yet; its figures are above.