Kenect vs SendHub
Kenect
kenect.com
SendHub
sendhub.comSide by side
| Figure | Kenect | SendHub |
|---|---|---|
| Price from | — | $18.25/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 0 | 9 |
| Spec score · Business Texting Software | 7.6 (#20) | 8.1 (#8) |
| Spec score · Business Text Messaging Software | 7.5 (#24) | 8.1 (#14) |
| Headquarters | Kenect lists its address as 1221 South Valley Grove Way, Suite 400, Pleasant Grove, Utah 84062. | Pleasanton, California, United States |
| Integrations | Kenect lists Dealertrack, Xtime, DealerFX, Lightspeed, Zapier, VinSolutions, DP360, IDS, Motility, and CDK eLead integrations. | The integration directory lists Microsoft Teams, Webex, Follow Up Boss, and JazzHR as direct integrations, and Gmail, Slack, Mailchimp, Salesforce, Shopify, and others via Zapier. |
| Product | Kenect describes itself as an AI-powered platform for dealers that brings customer conversations together to drive revenue, improve reputation, and streamline customer experience. | SendHub describes itself as a business text messaging platform for campaigns, automated reminders, and customer conversations. |
| Security | The terms say Kenect uses measures intended to secure its systems, including physically secured servers, firewalls, and access controls. | SendHub says its API uses token-based authentication and describes the API as secure and scalable. |
| Support | Kenect lists a customer service phone number of 385-474-8180 and provides a help center link on its site. | Customers can contact SendHub by phone for sales, billing, or support, and by email for sales, billing, and support. |
Plans
SendHub
- Lite$19 a month
- Lite+$37 a month
- Starter$52 a month
- Basic$100 a month
- Lite$219 a year
- Lite+$400 a year
- Starter$570 a year
- Basic$1,000 a year
- CustomPriced on request
In their own words
Kenect
Kenect is an AI-powered communications platform for dealerships and related businesses. It brings customer conversations into one workspace across text, email, voice, website chat, social media, and payment requests. Two-way messaging, MMS, a shared team inbox, scheduled messages, and automated sequences support daily outreach. Conversational AI can handle sales inquiries, service scheduling, reminders, status updates, recalls, and customer questions. Dealers can automate review requests, collect private feedback, manage responses, and monitor reputation activity. Payment tools support deposits, invoices, and payment collection through the mobile app. Kenect lists integrations with Dealertrack, Xtime, DealerFX, Lightspeed, Zapier, VinSolutions, DP360, IDS, Motility, and CDK eLead, including contact syncing and event-triggered texts. Apps run on Android and iOS, with web access. Existing customers can download the mobile app at no extra cost. Pricing is on request. The initial subscription term is 12 months unless an enrollment form says otherwise.
SendHub
SendHub is a business text messaging platform for campaigns, automated reminders, and customer conversations. Its shared Inbox supports group messaging, text-to-join keywords, templates, and merge fields. Contact tools include imports, custom lists, segmentation, tagging, filtering, and search; the analytics dashboard reports SMS deliverability and exports messaging and voice data. The API handles SMS and MMS sending and receiving, scheduled messages, replies, contacts, message history, and reports. Direct integrations listed include Microsoft Teams, Webex, Follow Up Boss, and JazzHR; other connections, including Gmail and Salesforce, are available through Zapier. Plans start with Lite at $19 a month, including 500 SMS per month, up to 50 recipients per SMS, 100 voice minutes, unlimited keywords, API integration, and inbound MMS. Outbound MMS is available on Custom. SendHub has Android and iOS apps and says it is available in the United States and Canada. A 14-day trial requires approved 10DLC registration, with listed fees of $5 for a brand and $15 for a campaign.