Skip to content
SPECIFICTION
Get listed

Kenect

kenect.com

WebiOSAndroid
Visit kenect.com
Spec score 7.6 #20 of 27 in Business Texting Software

What it is

Kenect is an AI-powered communications platform for dealerships and related businesses. It brings customer conversations into one workspace across text, email, voice, website chat, social media, and payment requests. Two-way messaging, MMS, a shared team inbox, scheduled messages, and automated sequences support daily outreach. Conversational AI can handle sales inquiries, service scheduling, reminders, status updates, recalls, and customer questions. Dealers can automate review requests, collect private feedback, manage responses, and monitor reputation activity. Payment tools support deposits, invoices, and payment collection through the mobile app. Kenect lists integrations with Dealertrack, Xtime, DealerFX, Lightspeed, Zapier, VinSolutions, DP360, IDS, Motility, and CDK eLead, including contact syncing and event-triggered texts. Apps run on Android and iOS, with web access. Existing customers can download the mobile app at no extra cost. Pricing is on request. The initial subscription term is 12 months unless an enrollment form says otherwise.

Spec sheet

Purpose
Kenect describes itself as an AI platform for dealerships that brings customer conversations into one platform.Read 7 Oct 2026 · kenect.com
Product
Kenect describes itself as an AI-powered platform for dealers that brings customer conversations together to drive revenue, improve reputation, and streamline customer experience.Read 7 Oct 2026 · kenect.com
Integrations
Kenect lists Dealertrack, Xtime, DealerFX, Lightspeed, Zapier, VinSolutions, DP360, IDS, Motility, and CDK eLead integrations.Read 7 Oct 2026 · kenect.com
Security
The terms say Kenect uses measures intended to secure its systems, including physically secured servers, firewalls, and access controls.Read 7 Oct 2026 · kenect.com
Support
Kenect lists a customer service phone number of 385-474-8180 and provides a help center link on its site.Read 7 Oct 2026 · kenect.com
Headquarters
Kenect lists its address as 1221 South Valley Grove Way, Suite 400, Pleasant Grove, Utah 84062.Read 7 Oct 2026 · kenect.com
AI and scheduling
Kenect says its conversational AI helps dealers handle sales inquiries, service scheduling, reminders, status updates, and customer questions around the clock.Read 7 Oct 2026 · kenect.com
AI features
The homepage highlights AI scheduling, recall campaigns, and an AI receptionist for automotive dealerships.Read 7 Oct 2026 · kenect.com
Communication
The platform connects with customers through text, email, and voice, including automated customer outreach.Read 7 Oct 2026 · kenect.com
Customer communications
Kenect centralizes customer messaging and supports texts, website chat, social media conversations, payment requests, and review requests.Read 7 Oct 2026 · kenect.com
Data limit
Unless an enrollment form says otherwise, the terms limit uploaded content to 1 TB and say Kenect does not provide an archiving service.Read 7 Oct 2026 · kenect.com
Industries
Kenect lists automotive, equipment, powersports, outdoor power, RV and trailer, and marine businesses among the industries it serves.Read 7 Oct 2026 · kenect.com
Integration capabilities
The integrations page describes contact syncing, lead forwarding, conversation history sharing, and automated texts triggered by events in connected systems.Read 7 Oct 2026 · kenect.com
Mobile app
Kenect says its mobile app provides access to the inbox and can perform the same functions as its desktop product, with data syncing automatically.Read 7 Oct 2026 · kenect.com
Mobile app cost
The mobile page says existing Kenect users can download the app at no extra cost.Read 7 Oct 2026 · kenect.com
Payments
Kenect offers text-to-pay and says its mobile app can manage payment deposits, send invoices, and collect payments.Read 7 Oct 2026 · kenect.com
Pricing availability
The pages reviewed direct prospective customers to request a demo and do not state subscription prices.Read 7 Oct 2026 · kenect.com
Reputation
Kenect offers tools to generate and manage reviews and capture customer feedback privately.Read 7 Oct 2026 · kenect.com
Reviews
Its reputation suite supports automated review requests triggered by DMS events, bulk review requests, private feedback, review responses, and review management services.Read 7 Oct 2026 · kenect.com
Service workflows
Kenect says its conversational AI can automate service scheduling, reminders, status updates, recalls, and customer questions.Read 7 Oct 2026 · kenect.com
Subscription term
The terms say the initial subscription term is 12 months unless the enrollment form specifies otherwise, with automatic renewal for equal periods.Read 7 Oct 2026 · kenect.com
Who it serves
Kenect lists automotive, equipment, powersports, outdoor power, RV, and marine dealers among the industries it serves.Read 7 Oct 2026 · kenect.com

Strong points and limits

Strong points

  • Text, email, voice, chat, and social messaging
  • Conversational AI handles service workflows
  • Shared inbox with scheduled automated messages
  • Review requests and private feedback tools
  • Android, iOS, and web access

Limits

  • Pricing is available only on request
  • Uploaded content is limited to 1 TB unless otherwise stated
  • Kenect does not provide an archiving service
  • Additional support or onboarding may carry fees

Who it suits

Kenect suits automotive, equipment, powersports, outdoor power, RV, trailer, and marine dealers needing centralized communications and service workflows. It is also aimed at teams managing reviews, payments, and automated customer outreach.

Verdict

Kenect combines dealership messaging, service automation, reputation management, and payments in one platform. Its broad integrations and mobile access support teams that want connected customer workflows, but pricing requires a request.

Where Specifiction places it

Alternatives to KenectAll alternatives →