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Sociocs

sociocs.com

From $24/mo Free plan WebiOSAndroidAPI
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Spec score 8.8 #3 of 30 in Two-Way SMS Software

What it is

Sociocs is business texting software for bulk campaigns and customer conversations, bringing multiple communication channels into a shared inbox. Campaigns can use SMS, MMS, and WhatsApp, with contact lists, segments, scheduling, recurring sends, opt-out handling, and delivery reporting. Teams can assign conversations, use reply templates and internal notes, set follow-up reminders, and automate actions. The inbox can also bring in Instagram, Facebook Messenger, Google Reviews, Web Chat, and Online Forms.

Sociocs connects to customer-controlled Twilio, Telnyx, or SignalHouse accounts; the company says this lets customers pay provider rates without message markups. Integrations include ActiveCampaign, Bubble, Customer.io, Keap, Webflow, WordPress, and Zapier. Its API can initiate messages from another platform, and webhooks can forward incoming messages. Automatic translation is available in more than 100 languages for conversations and bulk messaging. The free plan includes two channels, one user, and 1,000 messages per month. Paid plans start at $12/user/mo; a seven-day trial is listed. It runs on Android, iOS, web, and API.

Spec sheet

What it does
Sociocs provides a shared customer-communication inbox combining business texting, messaging apps, reviews, social comments, web chat and forms.Read 20 Oct 2026 · capterra.com
Product
Sociocs is business texting software for bulk SMS campaigns and customer conversations, with multiple communication channels in one inbox.Read 30 Sep 2026 · sociocs.com
Audience
The site presents Sociocs for dental, medical, and veterinary clinics, online businesses, small and medium businesses, fitness studios, and hotels and motels.Read 30 Sep 2026 · sociocs.com
Platforms
Sociocs offers mobile apps for Android phones and tablets and for iPhones and iPads.Read 30 Sep 2026 · sociocs.com
API
Sociocs exposes REST APIs at api.sociocs.com for initiating conversations with JSON requests and responses.Read 20 Oct 2026 · docs.sociocs.com
Integrations
Native or listed integrations include ActiveCampaign, Bubble, Customer.io, Keap, Webflow, WordPress and Zapier.Read 20 Oct 2026 · sociocs.com
Mobile apps
Sociocs provides Android and iOS apps and says both mobile and web apps generate inbox notifications.Read 20 Oct 2026 · docs.sociocs.com
Support
Premium includes premium onboarding service and high priority support, while its WordPress integration page says technical experts can assist with the integration.Read 30 Sep 2026 · sociocs.com
API access requirement
The API requires a free-trial or paid Sociocs account.Read 20 Oct 2026 · docs.sociocs.com
API authentication
API calls use an account API key supplied through an apikey header or basic authentication; query-string keys are documented as insecure.Read 20 Oct 2026 · docs.sociocs.com
Apple system requirement
The iOS app requires iOS 15.6 or later; iPad requires iPadOS 15.6 or later, and Apple-silicon Macs require macOS 12.5 or later.Read 20 Oct 2026 · apps.apple.com
Automation
The product advertises auto actions, appointment-confirmation and review-notification bots, plus custom workflow automation.Read 20 Oct 2026 · sociocs.com
Bulk messaging
Paid or trial accounts can send personalized SMS, MMS and WhatsApp broadcasts to contact lists and segments.Read 20 Oct 2026 · docs.sociocs.com
Campaigns
Bulk campaigns support SMS, MMS, and WhatsApp with contact lists, segments, scheduling, recurring sends, opt out handling, and delivery reporting.Read 30 Sep 2026 · sociocs.com
Carrier accounts
It connects to customer controlled Twilio, Telnyx, or SignalHouse accounts, which Sociocs says lets customers pay provider rates without per message markups.Read 30 Sep 2026 · sociocs.com
Carrier model
Customers connect their own Twilio, Telnyx or SignalHouse account, with Sociocs stating that it passes through carrier rates without per-message markup.Read 20 Oct 2026 · sociocs.com
Channels
The inbox can include WhatsApp, Instagram, Facebook Messenger, Google Reviews, Web Chat, and Online Forms alongside texting.Read 30 Sep 2026 · sociocs.com
Company size and founding
LinkedIn lists Sociocs as a 2–10 employee company founded in 2019.Read 20 Oct 2026 · linkedin.com
Corporate registration
A company-registry profile reports Tracious Technology Private Limited was incorporated in Ahmedabad on 15 March 2019 and is active.Read 20 Oct 2026 · thecompanycheck.com
Documentation depth
The public documentation contains getting-started, channel, settings, contacts, bulk messaging and API sections with endpoint guidance.Read 20 Oct 2026 · docs.sociocs.com
Google Play availability
The Android app listing shows 500+ downloads, encryption in transit, no third-party data sharing declared, and deletion requests supported.Read 20 Oct 2026 · play.google.com
Healthcare security
Sociocs states that it complies with HIPAA and maintains administrative, physical, and technical safeguards for protected health information; the page also says customers are responsible for their own HIPAA compliance.Read 30 Sep 2026 · sociocs.com
Legal maker
The Android listing identifies the developer as Tracious Technology Private Limited in Ahmedabad, Gujarat, India.Read 20 Oct 2026 · play.google.com
Limit: Capterra users
One reviewer says free-plan reporting is limited, while another requests deeper conversation analysis and onboarding guidance.Read 20 Oct 2026 · capterra.com
Limit: G2 users
G2 reviewers cite weak conversation analytics, inexperienced implementation support and confusing first-time channel connection.Read 20 Oct 2026 · g2.com
Limit: GetApp users
GetApp reports complaints about high paid-plan cost for small businesses, limited advanced features and integrations, confusing channel setup, bugs and slow responses.Read 20 Oct 2026 · getapp.com
Notable release
The Apple listing shows Sociocs version 2.0.1 released on September 2 with a refreshed interface, performance fixes and dark-mode support.Read 20 Oct 2026 · apps.apple.com
Owner product portfolio
Tracious describes Sociocs as one of its software products alongside WhatsBox, AwaitHuman and ChatFront.AI.Read 20 Oct 2026 · tracious.com
Praise: Capterra users
Reviewers commonly praise centralized communication, ease of use, bulk messaging, integrations and responsive support.Read 20 Oct 2026 · capterra.com
Praise: G2 users
G2 reviewers praise no-code Twilio messaging, simple setup, automation, social integrations, clear reports and strong support.Read 20 Oct 2026 · g2.com
Praise: GetApp users
GetApp summarizes praise for multi-channel centralization, two-way messaging, bulk SMS, intuitive operation, free access and support.Read 20 Oct 2026 · getapp.com
Praise: Trustpilot users
Trustpilot reviews describe easy computer/mobile texting, secure patient document exchange, responsive help and useful two-way communication at a fair price.Read 20 Oct 2026 · trustpilot.com
Privacy and security
Its privacy policy says it uses industry standard security techniques and notes that perfect security does not exist on the internet.Read 30 Sep 2026 · sociocs.com
Privacy practices
The privacy policy says Sociocs collects account details and connected-channel content, uses service providers for hosting and analytics, and applies industry-standard security measures.Read 20 Oct 2026 · sociocs.com
Rating on Apple App Store
5.0 out of 5 from 3 ratingsRead 20 Oct 2026 · apps.apple.com
Rating on Capterra
4.6 out of 5 from 118 reviewsRead 20 Oct 2026 · capterra.com
Rating on G2
5.0 out of 5 from 7 reviewsRead 20 Oct 2026 · g2.com
Rating on GetApp
4.6 out of 5 from 118 reviewsRead 20 Oct 2026 · getapp.com
Rating on Trustpilot
4.5 out of 5 from 40 reviewsRead 20 Oct 2026 · trustpilot.com
Security claim
Sociocs states that it complies with HIPAA and maintains administrative, physical and technical safeguards for PHI/ePHI.Read 20 Oct 2026 · sociocs.com
Shared inbox
Teams can see, assign and reply to customer conversations from one inbox with internal notes, presence indicators and follow-up reminders.Read 20 Oct 2026 · sociocs.com
Supported channels
Official documentation lists Facebook Messenger/reviews/comments, Google Play reviews, Google reviews/questions, Telegram, SMS/MMS, Viber, web chat, website forms and WhatsApp.Read 20 Oct 2026 · docs.sociocs.com
Team inbox
The shared inbox supports conversation assignment, reply templates, internal notes, follow up reminders, automations, and team presence.Read 30 Sep 2026 · sociocs.com
Translation
The product page says automatic chat translation is available in more than 100 languages during conversations and bulk messaging.Read 30 Sep 2026 · sociocs.com

Plans and prices

Free Free Free forever 2 channels · 1 user · 1,000 messages/month · unlimited templates · outbound messaging · notes · transcript download · no credit card Read 20 Oct 2026 · sociocs.com
Standard $24 a month Billed monthly 2 channels · 2 users · 2,000 messages/month included · $1 per additional 1,000 messages · unlimited contacts · bulk SMS/MMS/WhatsApp · APIs · integrations · 7-day trial Read 20 Oct 2026 · sociocs.com
Premium $149 a month Billed monthly Unlimited channels · 10 users · 50,000 messages/month included · $1 per additional 1,000 messages · bots · custom workflow automation · 1,000 voicemail minutes/month · onboarding · high-priority support · 7-day trial Read 20 Oct 2026 · sociocs.com
Custom Priced on request Custom pricing Unlimited channels · users and message commitment sized to needs · discounted additional messages · APIs · integrations · automation · onboarding · priority support Read 20 Oct 2026 · sociocs.com

Every Sociocs plan and price →

Strong points and limits

Strong points

  • Campaigns support SMS, MMS, and WhatsApp.
  • Shared inbox includes assignments and internal notes.
  • Translation covers more than 100 languages.
  • Connects to customer-controlled carrier accounts.
  • Free plan includes 1,000 messages per month.

Limits

  • Free plan allows one user.
  • Free plan is limited to two channels.
  • Free plan includes 1,000 messages per month.
  • Customers remain responsible for their own HIPAA compliance.

Who it suits

Sociocs suits clinics, online businesses, small and medium businesses, fitness studios, and hotels needing shared customer messaging. Healthcare users remain responsible for their own HIPAA compliance.

Sociocs in depth

Read the full write-up

Sociocs suits businesses that need bulk messaging and a shared inbox for customer conversations across several channels. Its strongest case is combining campaign and team tools with customer-managed carrier accounts; the trade-off is that channel, user, and message limits vary sharply by plan.

Overview

Sociocs brings SMS, MMS, and WhatsApp campaigns together with two-way messaging in a shared inbox. Campaigns can target contact lists and segments, run on a schedule or recur, handle opt-outs, and report delivery. For customer conversations, teams can assign threads, use reply templates, leave internal notes, set follow-up reminders, and coordinate through automations and team presence.

The inbox can also include Instagram, Facebook Messenger, Google Reviews, Web Chat, and Online Forms. That breadth is useful for businesses juggling several customer contact channels, but the channel allowance in the chosen plan matters. Sociocs connects to customer-controlled Twilio, Telnyx, or SignalHouse accounts; the company says this lets customers pay provider rates without per-message markups.

Key features

Campaigns and conversations

Scheduling, recurring sends, segmentation, and opt-out handling make Sociocs suitable for recurring outreach as well as one-off campaigns. Delivery reporting adds a way to review sends. The shared inbox supports two-way messaging, inbound keywords, and automated sequences alongside assignment, reminders, templates, and internal notes. These tools are most relevant to teams that need to coordinate replies rather than simply send bulk texts.

Integrations, translation, and safeguards

Listed integrations include ActiveCampaign, Bubble, Customer.io, Keap, Webflow, WordPress, and Zapier. The API can initiate messages from an existing platform, while webhooks can forward incoming messages elsewhere. Sociocs says it automatically translates conversations and bulk messaging in more than 100 languages, which may help teams communicating across language barriers.

Sociocs states that it complies with HIPAA and maintains administrative, physical, and technical safeguards for protected health information, while placing responsibility for customers' own HIPAA compliance on those customers. Its privacy policy describes industry-standard security techniques and acknowledges that internet security cannot be perfect. Premium includes premium onboarding and high-priority support; the WordPress integration page says technical experts can assist with that integration.

Pricing

Sociocs has a free plan, paid plans billed monthly, and a 7-day trial. The plan limits shape the choice: the free tier is narrow for a team, while Premium costs substantially more but raises both channel and message allowances.

Free: free, free forever. It includes 2 channels, 1 user, 1,000 messages/mo, and unlimited templates. It is a practical way for one person to try the core workflow, but the single-user cap rules it out for shared team use.

Standard: $24 a month, billed monthly. It includes 2 channels, 2 users, and 2,000 messages/mo; additional messages cost $1 per 1,000 messages. This is the lower-cost paid option for a small team working across a limited channel set, though its included volume and two-channel cap constrain broader use.

Premium: $149 a month, billed monthly. It includes unlimited channels, 10 users, and 50,000 messages/mo; additional messages cost $1 per 1,000 messages. The higher allowance and premium onboarding and support make it a better fit for larger teams and multi-channel operations.

Custom: custom pricing, as per your needs. It offers unlimited channels, users according to need, more included messages based on monthly commitment, and discounted additional-message rates. This suits organizations whose requirements exceed Premium's stated user or volume allowance.

The listed paid-from figure is $12/user/mo, while Standard is priced at $24 a month for 2 users. Compare the plan's channel and message limits, not just its per-user starting point.

Platforms

Sociocs supports Android, iOS, web, and API access. The API and webhooks are useful for businesses that want messaging connected to an existing platform; mobile and web support serve teams handling conversations across devices.

Who it's for

Sociocs is aimed at dental, medical, and veterinary clinics, online businesses, small and medium businesses, fitness studios, and hotels and motels. It is a stronger fit where campaigns and ongoing customer replies need to share a workflow, especially when several channels are in play. A business that only needs a simple texting tool or has a team larger than the lower tiers allow may need a different plan or product.

Pros and cons

Pro: Campaign scheduling, segmentation, opt-out handling, and delivery reporting cover the main mechanics of recurring outreach.

Pro: The shared inbox combines assignment, internal notes, reminders, templates, and multiple messaging channels, supporting coordinated customer service.

Pro: Customer-managed carrier accounts may avoid per-message markups, according to Sociocs.

Con: Free allows only one user and two channels, so it is limited as a lasting shared team setup.

Con: Standard also allows only two channels and includes 2,000 messages/mo, which may be restrictive for growing multi-channel operations.

Con: Premium's 149.00 USD monthly price is a significant step up from Standard for teams needing its ten users, unlimited channels, or larger volume.

Alternatives

Consider Text Request if its Enterprise plan's 20,000 included texts and 10 dashboards suit your operation; it is a paid product with no free plan and a free trial. MessageDesk may suit a team seeking unlimited one-to-one SMS, but its Team (yearly) plan requires at least 3 users and an annual contract.

Heymarket is another paid option with a free trial and a Standard plan that includes two-way messaging, a shared inbox, unlimited contacts, and templates, with a two-user minimum. For a broader communications package, Nextiva Core combines business SMS with inbound and outbound voice, video meetings, and screen and [details omitted]. Salesmsg Basic starts with one seat and one number at $25 a month, with additional seats and numbers priced separately. Avochato offers a usage-based Pay as you Go plan with no platform fee, 5 users included, and a stated $0.08 per SMS segment in the United States and Canada. SMS-Magic is another paid option, with listed plans priced in INR.

Browse more options in Business Texting Software or Two-Way SMS Software.

Verdict

Sociocs is a strong candidate for small and medium businesses that need campaigns and coordinated customer conversations across channels, particularly if customer-managed carrier accounts fit their billing approach. Choose it for that breadth and its shared inbox; look elsewhere if the lower-tier user and channel caps are too restrictive or Premium's monthly cost is beyond your needs.

Verdict

Sociocs combines bulk messaging with team inbox tools and several communication channels. Consider its plan limits and customer-managed carrier accounts when evaluating fit.

Where Specifiction places it

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