Avochato
avochato.com
What it is
Avochato is a business messaging service for teams handling customer conversations through SMS and MMS. It supports two-way messaging in a shared team inbox, with automated sequences, scheduled messages, and inbound keywords. The service is available on Android, iOS, and the web. Its Pay as you Go plan has no platform fee and costs nothing, with SMS segments in the United States and Canada charged at $0.08 each. Standard costs $210 a month and lowers that segment rate to $0.03 in those countries. Both plans include five users; each additional user costs $42 per month. The Custom plan has no listed price and offers volume discounts for 15,000 or more segments per month, higher API throughput limits, and dedicated account management. Avochato is listed as paid with a pricing note of From $0/mo, but there is no free plan. Its plans give teams different platform-fee and messaging-rate arrangements.
Spec sheet
- What it does
- Avochato provides a shared business inbox for two-way SMS, MMS, RCS, live chat and voice conversations.Read 15 Oct 2026 · avochato.com
- API
- Avochato offers a REST API for contacts, messages, broadcasts, conversations, users, campaigns, logs and ticket operations.Read 15 Oct 2026 · avochato.com
- Integrations
- Official integrations include Salesforce, Slack, Microsoft Teams, Okta, Zapier, Shopify, Gmail, Stripe and Google Sheets workflows.Read 15 Oct 2026 · avochato.com
- Mobile apps
- Official help documentation says iOS and Android apps provide desktop-equivalent calling, texting, broadcasts, MMS and live-chat functions.Read 15 Oct 2026 · help.avochato.com
- Security
- Avochato lists encrypted web and mobile apps, MFA, TCPA controls, 10DLC and toll-free compliance, and SOC 2 Type II compliance.Read 15 Oct 2026 · avochato.com
- Analytics
- Advanced agent reporting and analytics are included as support features.Read 15 Oct 2026 · avochato.com
- API authentication
- API access uses account-specific Auth ID and Secret tokens generated under Settings > API Access.Read 15 Oct 2026 · avochato.com
- Automation
- Keywords, autoresponses, drip campaigns, surveys, skill routing and automatic assignment are listed automation or workflow tools.Read 15 Oct 2026 · avochato.com
- Avo AI
- Optional Avo AI provides agents, suggested messages, insights and recommendations and is charged by feature usage.Read 15 Oct 2026 · avochato.com
- Broadcasts
- Broadcasts send personalized messages to multiple contacts and require account balance for SMS or MMS.Read 15 Oct 2026 · avochato.com
- Chrome extension limits
- The Chrome extension officially supports Google Chrome only; Chromium-based browsers are not officially supported.Read 15 Oct 2026 · help.avochato.com
- Company founding
- LinkedIn lists Avochato as founded in 2016.Read 15 Oct 2026 · linkedin.com
- Company headquarters
- LinkedIn lists headquarters at Mill Valley, California, including 203 Flamingo Rd, Suite 501.Read 15 Oct 2026 · linkedin.com
- Company size
- LinkedIn lists Avochato as a privately held technology company with 11–50 employees.Read 15 Oct 2026 · linkedin.com
- Customers
- Avochato's about page says it has enabled more than 1,000 customers to conduct millions of two-way conversations.Read 15 Oct 2026 · avochato.com
- Documentation
- Public documentation covers API routes, onboarding, mobile permissions, browser calling, integrations and compliance guidance.Read 15 Oct 2026 · help.avochato.com
- Funding
- Crunchbase lists two funding rounds and identifies Amity Ventures as a Series A lead investor, but hides the amounts.Read 15 Oct 2026 · crunchbase.com
- Healthcare compliance
- Healthcare pages state HIPAA compliance, encryption at rest and in transit, double opt-in and independently audited SOC 2 controls.Read 15 Oct 2026 · avochato.com
- Legal name
- Crunchbase identifies the legal entity as Avochato Inc.Read 15 Oct 2026 · crunchbase.com
- Limit: missing depth
- GetApp reviewers report gaps in advanced features, automation and customization, with occasional bugs and slower performance at high message volumes.Read 15 Oct 2026 · getapp.com
- Limit: mobile reliability
- App Store and Google Play reviews report crashes, loading failures, buried messages and missing notifications.Read 15 Oct 2026 · apps.apple.com
- Limit: pricing
- GetApp and Capterra reviews mention that the platform-fee tier can jump above $200 per month and may be too expensive for small businesses.Read 15 Oct 2026 · getapp.com
- Live chat
- Website widgets provide unlimited live-chat messages on the listed plans.Read 15 Oct 2026 · avochato.com
- Praise: integrations
- Trustpilot feedback praises improved Salesforce integration and using two-way texting for guest communications.Read 15 Oct 2026 · trustpilot.com
- Praise: team messaging
- Trustpilot reviewers praise the slick iOS app, business-number calling and the shared inbox for teammates.Read 15 Oct 2026 · trustpilot.com
- Praise: usability
- GetApp reviewers repeatedly praise the intuitive interface, ease of use, organized conversations and quick customer support.Read 15 Oct 2026 · getapp.com
- Rating on Apple App Store
- 3.9 out of 5 from 23 ratingsRead 15 Oct 2026 · apps.apple.com
- Rating on Capterra
- 4.7 out of 5 from 135 reviewsRead 15 Oct 2026 · capterra.com
- Rating on G2
- 4.4 out of 5 from 199 reviewsRead 15 Oct 2026 · g2.com
- Rating on GetApp
- 4.7 out of 5 from 135 reviewsRead 15 Oct 2026 · getapp.com
- Rating on Google Play
- 3.0 out of 5 from 25 reviewsRead 15 Oct 2026 · play.google.com
- Rating on Software Advice
- 4.7 out of 5 from 135 reviewsRead 15 Oct 2026 · softwareadvice.ie
- Rating on Trustpilot
- 3.8 out of 5 from 2 reviewsRead 15 Oct 2026 · trustpilot.com
- SDKs
- The public developer pages describe HTTP REST and webhooks but do not list official language SDK packages.Read 15 Oct 2026 · avochato.com
- Self-hosting
- The product is described as cloud-based and its public materials provide hosted web, mobile and API access rather than a self-hosted deployment.Read 15 Oct 2026 · getapp.com
- Shared inbox
- Teams can see, assign and continue customer conversations in one inbox with shared notes, tags and history.Read 15 Oct 2026 · avochato.com
- System requirements
- The help center says Avochato works on almost any device with a browser and requires a fast stable internet connection for calling.Read 15 Oct 2026 · help.avochato.com
- Text messaging
- The service supports inbound and outbound SMS, MMS and RCS messaging with delivery tracking.Read 15 Oct 2026 · avochato.com
- Voice
- Users can make and receive calls, use in-browser calling and configure rotating or simultaneous call forwarding.Read 15 Oct 2026 · help.avochato.com
- Webhooks
- Webhook events include messages, delivery, opt-in or opt-out, ticket changes, widget submissions and AI insights; payloads are signed and retried.Read 15 Oct 2026 · avochato.com
Plans and prices
Pay as you Go Free billed monthly Usage-based plan with no platform fee · $0.08 per SMS segment in the United States and Canada · Includes 5 users · Additional users cost $42 per month each Read 19 Sep 2026 · avochato.com
Standard $210 a month monthly platform fee; usage balance billed as used $210/month platform fee · $0.03 per U.S./Canada SMS, RCS or call-minute segment · 5 users included · additional users $42/month · best for over 2,000 segments/month Read 15 Oct 2026 · avochato.com
Custom Priced on request 15k+ segment volume discounts · faster broadcast delivery · higher API throughput · Salesforce clouds · HIPAA BAAs · Avo AI setup and professional services · dedicated account management Read 15 Oct 2026 · avochato.com
Pay as you Go Free monthly platform fee; usage balance billed as used $0/month platform fee · $0.08 per U.S./Canada SMS, RCS or call-minute segment · 5 users included · additional users $42/month · best for under 2,000 segments/month Read 15 Oct 2026 · avochato.com
Strong points and limits
Strong points
- Supports two-way SMS and MMS messaging.
- Includes a shared team inbox.
- Offers automated sequences and scheduled messages.
- Available on Android, iOS, and the web.
Limits
- There is no free plan.
- Pay as you Go charges $0.08 per SMS segment in the US and Canada.
- Standard costs $210 a month.
- Additional users cost $42 per month each.
Who it suits
Avochato suits teams managing customer SMS and MMS conversations collaboratively. It may fit teams choosing between no platform fee and a lower per-segment rate, with five users included on either listed plan.
Verdict
Avochato combines shared messaging with automation and scheduled outreach. Plan choice affects both the monthly platform fee and the SMS segment rate; each listed standard plan includes five users.
Where Specifiction places it
- Business Texting Software#1 of 279.5
