Khoros Communities vs Momentive Community
Khoros Communities
khoros.comMomentive Community
momentivesoftware.comSide by side
| Figure | Khoros Communities | Momentive Community |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 1 | 0 |
| Spec score · Community Platforms | 8.3 (#36) | 7.0 (#117) |
| Spec score · Social Networking Software | 7.9 (#12) | 7.1 (#19) |
| Event hosting | Yes | Yes |
| Intended users | Khoros positions Communities for brands seeking customer self-service, peer support, engagement, and collaboration at enterprise scale. | Momentive says the product is built for associations, membership organizations, and nonprofits with active constituent communities. |
| Moderation tools | Yes | Yes |
| Private spaces | Yes | Yes |
| Purpose | Khoros Communities provides a brand-owned space where customers can engage, self-serve, collaborate, and educate one another. | Momentive Community is an online community platform for associations and nonprofits to help members connect and stay engaged year-round. |
| Security | Khoros's security overview says its applications use role-based permissions, CSRF protections, and activity logging, and that it conducts annual third-party application penetration tests. | Momentive’s association solutions page states that Momentive is SOC 2 Type II certified. |
| Support | Khoros provides separate support knowledge bases for Community Classic and Community Aurora, with support resources accessed by signing in or signing up. | Momentive’s support hub offers help-center resources, one-to-one technical support, chat, and personalized guidance. |
Plans
In their own words
Khoros Communities
Khoros Communities gives brands a space for customers to find answers, collaborate, and engage with one another. Communities can take the form of forums, blogs, knowledge bases, events, idea spaces, private messaging, and contests. Templates support initial setup, while no-code drag-and-drop tools let teams adjust page design and navigation. Operators can create private spaces, use a custom domain, and moderate activity with workflow automation and AI-driven content filters.
A rank and reputation engine scores activity across more than 80 triggers. Customizable analytics dashboards, widgets, and a bulk-data API support reporting. Khoros describes the product as API-first, with a GraphQL layer. Aurora early-access capabilities include AI moderation, appeals, generated answers for unanswered posts, and event-driven workflow automation; these require enablement. The Aurora Salesforce connector can escalate threads to cases, provide a private case portal, and support federated search, but requires a full Salesforce license. The product is available on web, Android, and iOS. Pricing is on request.
Momentive Community
Momentive Community has no write-up on Specifiction yet; its figures are above.