Khoros Communities vs PlushForums
Khoros Communities
khoros.comPlushForums
plushforums.comSide by side
| Figure | Khoros Communities | PlushForums |
|---|---|---|
| Price from | — | $49/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 1 | 6 |
| Spec score · Forum Software | 8.2 (#5) | 7.9 (#7) |
| Headquarters | Austin, Texas, USA | London, England |
| Integrations | The Aurora Salesforce integration can escalate community threads to cases, provide a private support case portal, and enable federated search; it requires a full Salesforce license. | MailChimp integration synchronizes member data both ways for newsletters and email digests, and paid subscriptions use PayPal. |
| Intended users | Khoros positions Communities for brands seeking customer self-service, peer support, engagement, and collaboration at enterprise scale. | The maker presents PlushForums for public communities, private business collaboration, customer service, knowledge bases, and organisational knowledge sharing. |
| Security | Khoros's security overview says its applications use role-based permissions, CSRF protections, and activity logging, and that it conducts annual third-party application penetration tests. | The service offers SSL, elevated password-strength requirements, brute-force protection, bot and spam defenses, and role-based content controls. |
| Support | Khoros provides separate support knowledge bases for Community Classic and Community Aurora, with support resources accessed by signing in or signing up. | Customers can contact support by email, and the maker says it will respond as soon as possible. |
Plans
PlushForums
- Small$49 a month
- Medium$75 a month
- Large$120 a month
- Extra Large$200 a month
- Double XL$375 a month
- Giant$650 a month
In their own words
Khoros Communities
Khoros Communities gives brands a space for customers to find answers, collaborate, and engage with one another. Communities can take the form of forums, blogs, knowledge bases, events, idea spaces, private messaging, and contests. Templates support initial setup, while no-code drag-and-drop tools let teams adjust page design and navigation. Operators can create private spaces, use a custom domain, and moderate activity with workflow automation and AI-driven content filters.
A rank and reputation engine scores activity across more than 80 triggers. Customizable analytics dashboards, widgets, and a bulk-data API support reporting. Khoros describes the product as API-first, with a GraphQL layer. Aurora early-access capabilities include AI moderation, appeals, generated answers for unanswered posts, and event-driven workflow automation; these require enablement. The Aurora Salesforce connector can escalate threads to cases, provide a private case portal, and support federated search, but requires a full Salesforce license. The product is available on web, Android, and iOS. Pricing is on request.
PlushForums
PlushForums has no write-up on Specifiction yet; its figures are above.