Khoros Communities vs ProBoards
Khoros Communities
khoros.comProBoards
proboards.orgSide by side
| Figure | Khoros Communities | ProBoards |
|---|---|---|
| Price from | — | $1.67/mo |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 1 | 5 |
| Spec score · Forum Software | 8.2 (#5) | 7.9 (#8) |
| Analytics | It includes customizable analytics dashboards, widgets, and a bulk-data API. | Built-in analytics track pageviews, new member registrations, and other forum activity. |
| Hosting | Khoros lists AWS hosting in the US, Ireland, and Australia for Communities, with region depending on customer location and account circumstances. | The service is cloud hosted and managed, with no software download or installation required. |
| Purpose | Khoros Communities provides a brand-owned space where customers can engage, self-serve, collaborate, and educate one another. | ProBoards provides hosted internet forums where visitors can discuss topics through posted messages. |
| Support | Khoros provides separate support knowledge bases for Community Classic and Community Aurora, with support resources accessed by signing in or signing up. | ProBoards advertises 24/7 support through its member support forum and help guide. |
Plans
ProBoards
- ProBoards free forum hostingFree
- Ad-Free (recurring subscription)$6 a month
- Ad-Free (month-to-month)$8 a month
- Change Forum URL$9.99, paid once
- Custom Domain Name$19.99 a year
In their own words
Khoros Communities
Khoros Communities gives brands a space for customers to find answers, collaborate, and engage with one another. Communities can take the form of forums, blogs, knowledge bases, events, idea spaces, private messaging, and contests. Templates support initial setup, while no-code drag-and-drop tools let teams adjust page design and navigation. Operators can create private spaces, use a custom domain, and moderate activity with workflow automation and AI-driven content filters.
A rank and reputation engine scores activity across more than 80 triggers. Customizable analytics dashboards, widgets, and a bulk-data API support reporting. Khoros describes the product as API-first, with a GraphQL layer. Aurora early-access capabilities include AI moderation, appeals, generated answers for unanswered posts, and event-driven workflow automation; these require enablement. The Aurora Salesforce connector can escalate threads to cases, provide a private case portal, and support federated search, but requires a full Salesforce license. The product is available on web, Android, and iOS. Pricing is on request.