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SPECIFICTION
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Kipwise vs ProProfs Knowledge Base

Kipwise

kipwise.com

ProProfs Knowledge Base

proprofskb.com

Side by side

FigureKipwiseProProfs Knowledge Base
Price from$6.30/mo$0.99/mo
Free plan—Yes
Free trialYesYes
Open source——
WebYesYes
Windows—Yes
iOS—Yes
Android—Yes
API—Yes
Plans published310
Spec score · Knowledge base software8.4 (#41)9.5 (#1)
Spec score · Internal Knowledge Base Software8.2 (#13)9.0 (#4)
Spec score · Knowledge Management Software8.1 (#21)8.9 (#5)
Free planNoYes
IntegrationsIntegrations include Google Drive, OneDrive, Confluence, Zendesk, Intercom, Okta, JumpCloud, OneLogin, PingIdentity and Azure Active Directory.Listed integrations include Freshdesk, Salesforce, Zendesk, Google Analytics, Hotjar, Microsoft Clarity, Slack, Jira, Google Translate, Crowdin, Azure AD, Okta and Wufoo.
SSOEnterprise identity integrations support SAML 2.0 and SCIM for single sign-on and automated provisioning.Yes
SupportEnterprise support includes 24/7 customer support and an SLA with 99.99% uptime.ProProfs advertises 24/7 support through phone, live chat and email, plus a help center with more than 1,000 help articles and video guides.
Version historyYesYes

Plans

Kipwise

  • Premium$6.30 a month
  • Branded$12.60 a month
  • EnterprisePriced on request

Kipwise pricing →

ProProfs Knowledge Base

  • FreeFree
  • Essentials$0.99 a month
  • Business$1.99 a month
  • Business Complete Elite$2.99 a month
  • Customer Delight Suite$499 a month
  • Essentials (Smarter Employee Learning Suite)$0.99 a month
  • Business (Smarter Employee Learning Suite)$1.99 a month
  • Business Complete Elite (Smarter Employee Learning Suite)$2.99 a month
  • FREE PLANFree
  • Smarter Employee Suite$499 a month

ProProfs Knowledge Base pricing →

In their own words

Kipwise

Kipwise has no write-up on Specifiction yet; its figures are above.

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ProProfs Knowledge Base

ProProfs Knowledge Base creates public or private knowledge bases, manuals, documentation, and help centers. Its editor supports images, video, revision history, file management, version control, and single sourcing; Word documents, PDFs, and PowerPoints can be imported. AI features cover writing, search, translation, SEO optimization, step-by-step guide creation, article suggestions, and reporting. Authors can customize themes, fonts, CSS and HTML, use custom domains, and create multiple help sites or brands. Access controls include private sites, password protection, folder restrictions, conditional content, and IP restrictions; authentication options include SSO, SAML, and JWT. Reports cover article performance, search trends, failed searches, and author activity. It is accessible on laptops, tablets, and phones, and the mobile experience works without installing an app. The free plan supports one author and up to 25 pages. The pricing note lists paid plans from $0.99/user/mo (annual); the Essentials plan is also listed at $49 per author per month with annual billing and a 50-user minimum. Other listed plans include Business at $69 per author/month and Business Complete Elite at $79 per author/month, both with annual billing.

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