Kipwise vs Zendesk Guide
Kipwise
kipwise.com
Zendesk Guide
zendesk.comSide by side
| Figure | Kipwise | Zendesk Guide |
|---|---|---|
| Price from | $6.30/mo | $19/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 3 | 10 |
| Spec score · Knowledge base software | 8.4 (#41) | 9.2 (#3) |
| Free plan | No | No |
| Headquarters | Wilmington, Delaware, United States | San Francisco, California, United States |
| Integrations | Integrations include Google Drive, OneDrive, Confluence, Zendesk, Intercom, Okta, JumpCloud, OneLogin, PingIdentity and Azure Active Directory. | Zendesk Marketplace lists more than 1,200 apps, connectors, themes and partners. |
| SSO | Enterprise identity integrations support SAML 2.0 and SCIM for single sign-on and automated provisioning. | Yes |
| Version history | Yes | Yes |
Plans
Zendesk Guide
- Suite Team$55 a month
- Suite Professional$115 a month
- Suite Enterprise + CopilotPrice not published
- Support Team$19 a month
- Copilot add-on$50 a month
- Workforce Engagement Bundle add-on$50 a month
- Suite Team$55 a month
- Contact Center add-on$83 a month
- Suite Professional$115 a month
- Suite Enterprise + CopilotPriced on request
In their own words
Zendesk Guide
Zendesk Guide has no write-up on Specifiction yet; its figures are above.