Kitomba vs Zoho Shifts
Kitomba
kitomba.com
Zoho Shifts
zoho.comSide by side
| Figure | Kitomba | Zoho Shifts |
|---|---|---|
| Price from | — | $9.99/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 4 | 5 |
| Spec score · Salon Staff Scheduling Software | 8.0 (#13) | 8.5 (#6) |
| Founded | 2002 | 1996 |
| Intended users | Kitomba describes its software as designed for salons, spas and clinics, including hair, beauty, medispa, wellness and barber businesses. | Zoho says Shifts is for SMBs and large businesses across industries, and identifies restaurants, retail, healthcare, professional services, assisted living, universities, and schools as use cases. |
| Reporting | Kitomba says it offers more than 150 reports, including a Business Summary report. | Reports cover logged hours, time off, availability, attendance, payroll and scheduled-versus-actual data. |
| Scheduling | Clients can book appointments online 24/7, and staff can manage calendars, waitlists and repeat appointments. | Managers can create conflict-free schedules, publish shifts and manage open, recurring and templated shifts. |
| Security | The plan comparison lists staff access controls, a security log and secure storage for client documents. | Zoho states that its facilities use continuous monitoring, biometric access and disaster and theft controls, while networks use encryption and intrusion prevention. |
| Support | All plans include unlimited phone, email and chat support; the pricing page describes phone support as free. | The pricing page lists chat and email support for the Free plan and says live chat is available 24x5. |
Plans
Kitomba
- EnterprisePriced on request
- GrowPriced on request
- LitePriced on request
- ProPriced on request
Zoho Shifts
- FreeFree
- Basic$9.99 a month
- Standard$19.99 a month
- BasicPrice not published
- StandardPrice not published
In their own words
Kitomba
Kitomba brings bookings, payments and team management together for salons, spas and clinics. Clients can book online at any time, while staff manage calendars, waitlists and repeat appointments. The system includes point of sale, integrated EFTPOS support, and Kitomba Pay options for online payments and terminals. Marketing tools support targeted campaigns and automated SMS and email messages. Kitomba says it provides more than 150 reports, including a Business Summary report. Listed integrations and partners include Xero, Vish, REACH.ai, Mailchimp, Google Analytics, Salon Pay and Sustainable Salons, though some third-party integrations incur charges. Its plan comparison lists staff access controls, a security log and secure client-document storage. All plans include automatic backups, updates, new features, and unlimited phone, email and chat support. Lite lists online booking, stock management, POS and marketing tools; Grow adds staff targets, waitlists, repeat appointments, loyalty and concessions. Pro lists staff time management, Xero, Google Analytics and AI marketing, while Enterprise specifies unlimited staff. Pricing is on request, with no free plan listed.
Zoho Shifts
Zoho Shifts is employee scheduling and time tracking software for businesses. Managers can create conflict-free schedules and follow attendance in real time, including who is working, on break, or late. They can manage time-off and shift requests, swaps, and open shifts, while built-in messaging supports direct messages, group chats, and announcement channels. GPS tagging and geofencing can be used to verify check-ins at job sites. Employees can use iOS or Android apps or web access. Schedules can sync with Google Calendar, Outlook, and Apple Calendar, though synchronization is one-way and unavailable on the Free plan. Zoho Analytics can sync shift, employee, time-off request, and time-entry data for custom reports; the REST API provides access to employees, shifts, time-off requests, and timesheets. The Free plan costs nothing and supports up to 25 users. Zoho describes billing as pay-as-you-go with no contract, with subscriptions that can be started or stopped at any time.