Kizen vs Manago AI (formerly SALESmanago)
Kizen
kizen.comManago AI (formerly SALESmanago)
manago.aiSide by side
| Figure | Kizen | Manago AI (formerly SALESmanago) |
|---|---|---|
| Price from | $10/mo | €30/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 5 | 10 |
| Spec score · Marketing Automation Software | 8.6 (#21) | 9.1 (#8) |
| Company legal name | Kizen's privacy policy identifies the operating company as Kizen Technologies Inc. | The operator is Benhauer sp. z o.o., registered in Kraków under KRS 0000523346 with PLN 13,620,860 share capital. |
| Integrations | Kizen advertises connections to more than 1,000 tools through Zapier, webhooks and native connectors. | The integration catalogue includes Shopify, Magento 2, WordPress/WooCommerce, PrestaShop, Shoper, Shopware, OpenCart, VTEX, BigCommerce and support or CRM tools. |
| Rating on Capterra | 5.0 out of 5 from 1 review | 4.5 out of 5 from 252 reviews. |
| Rating on G2 | 4.4 out of 5 from 35 reviews | 4.5 out of 5 from 309 reviews. |
| Rating on Software Advice | 5.0 out of 5 from 1 review | 4.5 out of 5 from 248 reviews. |
| Rating on Trustpilot | 3.3 out of 5 from 1 review | 4.5 out of 5 from 90 reviews. |
| Self-hosting | Kizen's app-builder page mentions private or multi-tenant deployments but does not describe customer-managed self-hosting. | The terms describe an online Manago AI system accessed through the internet and do not describe a self-hosted deployment option. |
| Support | Kizen's support center offers a knowledge base, community forums, and support ticket submission. | Pricing materials state that every package includes 24/7 technical support, help articles, a knowledge base and Customer Success access. |
| What it does | Kizen describes itself as an agentic orchestration system that embeds AI into enterprise workflows, especially for regulated industries. | Manago AI is a customer-engagement platform that combines customer data, journey automation, personalization and AI campaign creation. |
Plans
Kizen
- Agent CRM$100 a month
- Essentials$10 a month
- Professional$25 a month
- Enterprise$800 a month
- Unlimited$5,000 a month
Manago AI (formerly SALESmanago)
- Agentic AI Boost€30 a month
- Agentic AI Power€99 a month
- Agentic AI StarterFree
- AI StarterFree
- AI Boost€30 a month
- AI Power€99 a month
- Platform · 3,000 active contacts€213 a month
- Agentic AI FlexPriced on request
- AI FlexPriced on request
- Manago AI platformPriced on request
In their own words
Manago AI (formerly SALESmanago)
Manago AI, formerly SALESmanago, is an AI customer engagement platform built for e-commerce. Its Customer Data Platform combines behavior, purchases, engagement, preferences, consent and predictive signals into profiles for campaigns and personalisation. Automation can trigger cross-channel journeys when customers browse, buy, abandon carts, return or disengage. Journeys can use email, SMS, WhatsApp, push and web. Agentic AI can help form audiences, draft content, assemble workflows, suggest timing and prepare campaigns for team approval. Ready-to-use e-commerce integrations include Shopify, Magento, PrestaShop and WooCommerce, with an open API for custom integrations. The platform is available on Android, iOS, web and API, and includes real-time profiles, identity resolution, audience activation, a visual workflow builder, behavioral triggers, lead scoring and CRM sync. Pricing is on request; there is no free plan, though a free trial is available. Active contacts affect platform pricing, SMS and WhatsApp are usage-charged, and some expansion packs are optional. AI allowances reset monthly and use pauses at the cap unless more usage is obtained.