Knock CRM vs RealPage Leasing

Knock CRM is a centralized front-office platform for multifamily leasing, marketing and operations teams. It brings prospect communications together across SMS, email, Facebook Messenger, chatbot, live chat and phone. Knock Now lets prospective renters schedule tours themselves, while Knockbot can handle tour scheduling, pricing and availability questions, and common leasing queries around the clock. Teams can automate follow-up emails and texts, consolidate daily leasing tasks in a dashboard, and see a prospect’s visits and leases across a portfolio. Marketing attribution uses dynamic number insertion, UTM tracking and multi-touch reporting to examine lead sources and prospect journeys. The platform also includes centralized referrals and browser-based calling. Its partner directory lists integrations with property management systems including AMSI, Yardi, ResMan, RealPage, Entrata and MRI. Knock lists API, iOS and web platforms; its iOS companion includes messaging, engagement scores, walk-in greetings, quotes and an appointment calendar. Pricing is on request.

RealPage Leasing brings together tools for digital apartment leasing, supporting renters and onsite property teams through applications, tours, screening, signatures, payments, and document handling. LOFT guides renters through application, approval, and signing, with identity and income verification and AI support. Online Leasing supports custom-branded applications, lease renewals, eSignature, electronic payments, and document storage, and is described as compatible with all major property management systems. Payment portals accept ACH, credit cards, and debit cards. Prospect ID Document Validation checks government-issued ID on a mobile phone and returns a pass-or-fail result in seconds, but does not support Illinois IDs. The AI Leasing Agent can answer by chat, text, voice, or email, schedule tours, and send follow-ups. Other listed tools include a Contact Center, AI Screening, and CRM functions for lead management, communications, automation, and analytics. RealPage serves owners and managers across several rental housing types. Pricing is on request; the page does not display a price.