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SPECIFICTION
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Knock CRM

knockcrm.com

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Spec score 7.7 #10 of 25 in Property Leasing Software

What it is

Knock CRM is a centralized front-office platform for multifamily leasing, marketing and operations teams. It brings prospect communications together across SMS, email, Facebook Messenger, chatbot, live chat and phone. Knock Now lets prospective renters schedule tours themselves, while Knockbot can handle tour scheduling, pricing and availability questions, and common leasing queries around the clock. Teams can automate follow-up emails and texts, consolidate daily leasing tasks in a dashboard, and see a prospect’s visits and leases across a portfolio. Marketing attribution uses dynamic number insertion, UTM tracking and multi-touch reporting to examine lead sources and prospect journeys. The platform also includes centralized referrals and browser-based calling. Its partner directory lists integrations with property management systems including AMSI, Yardi, ResMan, RealPage, Entrata and MRI. Knock lists API, iOS and web platforms; its iOS companion includes messaging, engagement scores, walk-in greetings, quotes and an appointment calendar. Pricing is on request.

Spec sheet

Product
Knock CRM is a centralized front-office platform for multifamily leasing, marketing, and operations teams.Read 30 Sep 2026 · knockcrm.com
Audience
Knock identifies multifamily operations executives, marketing directors, property owners, property managers, leasing teams, and IT teams as audiences for its solutions.Read 30 Sep 2026 · knockcrm.com
API
Knock APIs allow customers to build customized apps and workflows using Knock data.Read 1 Oct 2026 · knockcrm.com
Integrations
The partner ecosystem lists PMS integrations with AMSI, Yardi, ResMan, RealPage, Entrata, and MRI.Read 1 Oct 2026 · knockcrm.com
Security
Knock lists encrypted user sessions, single sign-on, Veracode static application security testing, Rapid7 dynamic application security testing, and Splunk security monitoring.Read 30 Sep 2026 · knockcrm.com
Compliance
Knock states that it complies with TCPA, CAN-SPAM, and CCPA.Read 30 Sep 2026 · knockcrm.com
Support
The site links to Knock support through RealPage.Read 30 Sep 2026 · knockcrm.com
Headquarters
Seattle, Washington, United StatesRead 23 Sep 2026 · knockcrm.com
Founded
2014Read 23 Sep 2026 · knockcrm.com
Company
Knock’s acquisition announcement says the company was founded in 2014 and headquartered in Seattle, Washington.Read 30 Sep 2026 · blog.knockcrm.com
Maker
Knock was founded in 2014 and is headquartered in Seattle, Washington.Read 1 Oct 2026 · knockcrm.com
AI leasing
The AI Leasing Agent is integrated directly into Knock CRM and is described as managing the full leasing journey across prospect interactions.Read 1 Oct 2026 · knockcrm.com
Attribution
The platform uses dynamic number insertion, UTM tracking, and multi-touch attribution to analyze lead sources and prospect journeys.Read 1 Oct 2026 · knockcrm.com
Automation
Knock sends customized follow-up emails that let prospects self-schedule tours.Read 30 Sep 2026 · knockcrm.com
Chatbot
Knockbot lets prospects schedule tours, view pricing and availability, and get answers to common leasing questions 24/7/365.Read 1 Oct 2026 · knockcrm.com
Core platform
The platform provides a customizable centralized leasing suite intended to improve team efficiency and marketing control.Read 1 Oct 2026 · knockcrm.com
iOS app
Knock’s iOS app is described as a mobile companion for leasing teams, with prospect messaging, engagement scores, walk-in greetings, quotes, and an appointment calendar.Read 30 Sep 2026 · apps.apple.com
Leasing tools
The platform includes centralized prospect referrals, browser-based calling, and a guest card showing a prospect’s visits and leases across a portfolio.Read 30 Sep 2026 · knockcrm.com
Marketing attribution
Knock uses dynamic number insertion and UTM tracking codes to identify where prospects convert from, and offers multi-touch attribution reporting.Read 30 Sep 2026 · knockcrm.com
Marketing automation
Knock provides email and text automation for qualifying inbound leads and maintaining immediate responses.Read 1 Oct 2026 · knockcrm.com
Mobile app
Knock Mobile includes mobile CRM, live availability, quotes, quick replies, and lead forms, and works on iOS devices.Read 1 Oct 2026 · knockcrm.com
Omnichannel messaging
The CRM combines SMS, email, Facebook Messenger, chatbot, live chat, and phone communications.Read 1 Oct 2026 · knockcrm.com
Reliability
Knock states that its product uptime is over 99% and cites auto-scaling infrastructure, hot service-mesh deployment, and AWS Shield Advanced.Read 1 Oct 2026 · knockcrm.com
Security controls
Knock states that it uses encrypted user sessions, SSO, Veracode static testing, Rapid7 dynamic testing, and Splunk SIEM monitoring.Read 1 Oct 2026 · knockcrm.com
Self-scheduling
Knock Now lets prospective renters self-schedule tours from any website or app.Read 1 Oct 2026 · knockcrm.com
SOC 2
Knock announced completion of a SOC 2 Type 1 assessment covering Knock CRM and Knock Tours.Read 1 Oct 2026 · blog.knockcrm.com
Target market
Knock CRM is designed for multifamily property management companies and their leasing teams.Read 1 Oct 2026 · knockcrm.com
Task management
An automated dashboard consolidates daily leasing tasks, while the Knock Engagement Score measures completed-task responsiveness.Read 1 Oct 2026 · knockcrm.com

Strong points and limits

Strong points

  • Combines prospect messages across six channels
  • Prospects can self-schedule tours
  • Tracks attribution with UTM and multi-touch reporting
  • Lists integrations with six property management systems

Limits

  • Pricing is available on request
  • Listed platforms are API, iOS and web

Who it suits

Knock CRM is designed for multifamily property management companies and leasing teams. Its listed audiences also include operations executives, marketing directors, owners, property managers and IT teams.

Verdict

Knock CRM brings leasing communications, tour scheduling and marketing attribution into a centralized platform. Its scope is specific to multifamily leasing, and prospective buyers need to request pricing.

Where Specifiction places it

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