Funnel Leasing
funnelleasing.com
What it is
Funnel Leasing is a front-office AI platform for multifamily operators, connecting renter interactions and workflows from inquiry through renewal. Its renter-centric CRM manages prospects and residents, with contact-center and omnichannel communications. Workflows can automate tour confirmations, lead re-engagement, move-in messages, surveys, and renewal follow-up through SMS, email, or agent tasks. Fenix includes prospect, resident, and voice AI agents, workflows, an assistant, a business analyst, performance scoring, and sentiment analysis. The mobile-first online leasing process gathers identity, income, and background information, then can approve applications automatically or route them for review. Resident tools include applications, screening, fraud tools, a portal and mobile app, payments, renewals, and move-in and move-out checklists. Listed integrations include Yardi, Entrata, RealPage, and ResMan; Funnel says its Yardi integration supports Voyager and RentCafe and syncs pricing and availability in real time for quoting. Funnel says it works with property management companies with more than 2,000 units. Funnel Intelligence costs $3.70 a month, billed at $3.70 per unit, per month.
Spec sheet
- What it does
- Funnel is a cloud CRM and agentic AI platform for multifamily property operators that manages renter interactions from inquiry through renewals.Read 15 Oct 2026 · getapp.com
- Purpose
- Funnel is a front-office AI platform for multifamily operators that connects AI, people, and workflows from renter inquiry through renewal.Read 7 Oct 2026 · funnelleasing.com
- Integrations
- Fabric is designed to connect an operator's ILS, PMS, LLM and other vendors through open connectors and exports.Read 15 Oct 2026 · funnelleasing.com
- Security
- Funnel says it has maintained SOC 2 Type II certification annually since 2022.Read 7 Oct 2026 · funnelleasing.com
- Support
- Funnel clients receive designated customer service managers, a resource library, and training resources for new team members.Read 7 Oct 2026 · funnelleasing.com
- Headquarters
- Odessa, Florida, United StatesRead 28 Sep 2026 · funnelleasing.com
- Founded
- 2011Read 28 Sep 2026 · funnelleasing.com
- AI
- Fenix includes prospect, resident, and voice AI agents, workflows, an assistant, a business analyst, performance scoring, and sentiment analysis.Read 7 Oct 2026 · funnelleasing.com
- AI agents
- Fenix provides prospect, resident and voice AI agents, agentic workflows, an assistant and business-analyst functions.Read 15 Oct 2026 · funnelleasing.com
- API access limits
- API keys are issued to authorized Funnel customers or their development partners, and Funnel may require private keys for guest-card edits and listing sync.Read 15 Oct 2026 · developer.funnelleasing.com
- API authentication
- Customer APIs use HTTPS HTTP Basic authentication with Funnel-issued keys that are scoped by route permissions.Read 15 Oct 2026 · developer.funnelleasing.com
- API licence
- The API agreement is a proprietary contract that Funnel can terminate and that prohibits copying, reverse engineering and sublicensing without permission.Read 15 Oct 2026 · developer.funnelleasing.com
- Biometric data
- Funnel's biometric information policy says biometric information is protected with encryption in transit and at rest, access controls, and regular security audits.Read 7 Oct 2026 · funnelleasing.com
- Company facts
- LinkedIn lists Funnel Leasing as privately held, founded in 2011, headquartered in Odessa, Florida, with 51–200 employees.Read 15 Oct 2026 · linkedin.com
- Company identity
- The API agreement identifies the legal contracting entity as Funnel Leasing, Inc.Read 15 Oct 2026 · developer.funnelleasing.com
- CRM
- Its renter-centric CRM manages prospects and residents and includes contact-center and omnichannel communications.Read 7 Oct 2026 · funnelleasing.com
- Documentation and support
- Funnel provides API reference pages, quick-start guides, FAQs, a resource library, training and designated customer success managers.Read 15 Oct 2026 · funnelleasing.com
- Eligibility
- Funnel says it works with property management companies with more than 2,000 units.Read 7 Oct 2026 · funnelleasing.com
- Funding news
- Funnel announced a $32 million Series B-2 round led by RET Ventures and joined by Trinity Ventures on October 30, 2023.Read 15 Oct 2026 · funnelleasing.com
- Implementation
- Funnel says typical implementations take around 60 days for the initial property wave, with an implementation manager and onboarding that can last 6–10 weeks depending on portfolio size and product selection.Read 7 Oct 2026 · funnelleasing.com
- Limit: implementation effort
- A Software Advice reviewer describes deployment as complicated, although customer-success and support guidance helped complete it.Read 15 Oct 2026 · softwareadvice.com
- Limit: mobile payment bugs
- Google Play reviewers report that payment controls sometimes do not appear and that errors can occur around rent due dates.Read 15 Oct 2026 · play.google.com
- Limit: performance and reporting complexity
- A G2 reviewer reports that some pages and reports can load slowly and that the amount of reporting data can feel overwhelming.Read 15 Oct 2026 · g2.com
- Microsoft marketplace rating
- Funnel Leasing is rated 4.4 out of 5 from 251 ratings in Microsoft Marketplace.Read 15 Oct 2026 · marketplace.microsoft.com
- Minimum customer size
- Funnel says it works with property-management companies having more than 2,000 units.Read 15 Oct 2026 · funnelleasing.com
- Omnichannel communications
- The platform combines voice, SMS, email and live chat in the CRM and logs conversations to the renter record.Read 15 Oct 2026 · funnelleasing.com
- Online applications
- Online Leasing supports mobile applications, electronic signatures, income and identity verification, screening and fraud checks.Read 15 Oct 2026 · funnelleasing.com
- Online leasing
- The mobile-first online leasing workflow collects identity, income, and background information and can automatically approve applications or route them for review.Read 7 Oct 2026 · funnelleasing.com
- Outage history
- IsDown reports 94 incidents since February 2023, including CRM outages, API errors, screening-provider outages and e-signing problems.Read 15 Oct 2026 · isdown.app
- PMS integration detail
- Funnel says its Yardi integration supports Voyager and RentCafe and syncs pricing and availability in real time for quoting.Read 7 Oct 2026 · funnelleasing.com
- Praise: automation and support
- G2 reviewers repeatedly praise 24/7 AI nurturing, detailed reporting, responsive implementation help and omnichannel communication.Read 15 Oct 2026 · g2.com
- Public REST API
- Funnel publishes REST APIs for prospects, appointments, communities, listings, leases, documents, quotes and pricing matrices.Read 15 Oct 2026 · developer.funnelleasing.com
- Quote widget
- A quote-generator widget can be embedded in an application or website using a server-minted session token that expires after 75 minutes.Read 15 Oct 2026 · developer.funnelleasing.com
- Rating on Capterra
- Funnel Leasing is rated 4.8 out of 5 from 4 reviews on Capterra.Read 15 Oct 2026 · capterra.com
- Rating on G2
- Funnel Leasing is rated 4.3 out of 5 from 270 reviews on G2.Read 15 Oct 2026 · g2.com
- Rating on GetApp
- Funnel Leasing is rated 4.8 out of 5 from 4 reviews on GetApp.Read 15 Oct 2026 · getapp.com
- Rating on Google Play
- The Nestio resident app by Funnel Leasing is rated 4.4 out of 5 from 86 reviews on Google Play.Read 15 Oct 2026 · play.google.com
- Rating on Software Advice
- Funnel Leasing is rated 4.8 out of 5 from 4 reviews on Software Advice.Read 15 Oct 2026 · softwareadvice.com
- Renter-centric CRM
- The CRM keeps one guest card for each renter across communities and teams to reduce duplicate records.Read 15 Oct 2026 · funnelleasing.com
- Reporting
- Customizable reporting and multi-touch attribution expose agent, lead-source and portfolio performance.Read 15 Oct 2026 · funnelleasing.com
- Resident portal
- The Nestio resident app supports rent payments, autopay, renewals, maintenance requests, documents and lease changes.Read 15 Oct 2026 · play.google.com
- Resident tools
- The consumer suite includes applications, screening, fraud tools, a resident portal and mobile app, payments, renewals, and move-in and move-out checklists.Read 7 Oct 2026 · funnelleasing.com
- Security certification
- Funnel says it has maintained SOC 2 Type II certification since 2022 and undergoes annual certification work.Read 15 Oct 2026 · funnelleasing.com
- Security controls
- The SOC 2 certification announcement says Funnel implemented incident-response plans, documented security and availability policies and a third-party penetration test.Read 15 Oct 2026 · funnelleasing.com
- Self-hosting
- The product is described as cloud-based and no self-hosted deployment option is stated.Read 15 Oct 2026 · getapp.com
- Tour scheduling
- Prospects can self-book tours while routing uses staff availability and office hours and sends confirmations and follow-up.Read 15 Oct 2026 · funnelleasing.com
- Trial access
- Funnel says it may offer access to a sandbox or trial environment in some cases, available by arranging a demo.Read 7 Oct 2026 · funnelleasing.com
- Webhooks
- Developer documentation provides webhook configuration for subscribing to real-time events.Read 15 Oct 2026 · developers.funnelleasing.com
- Workflow automation
- CRM workflows can automate tour confirmations, lead re-engagement, move-in communications, surveys, and renewal nurture through SMS, email, or agent tasks.Read 7 Oct 2026 · funnelleasing.com
Plans and prices
Strong points and limits
Strong points
- Renter-centric CRM includes omnichannel communications
- Automates leasing and renewal communications
- Online leasing can approve applications or route them for review
- Integrates with Yardi, Entrata, RealPage, and ResMan
Limits
- Works with property management companies with more than 2,000 units
- Trial or sandbox access may require arranging a demo
- Implementation can take around 60 days for an initial property wave
Who it suits
Funnel suits multifamily property management companies with more than 2,000 units. Its feature set is aimed at teams managing renter communications, leasing workflows, and resident services.
Verdict
Funnel combines renter communications, leasing workflows, and resident tools for multifamily operators. Confirm implementation scope and access arrangements, and note that the listed entry price is per unit per month.
Where Specifiction places it
- Property Leasing Software#1 of 258.7
- Rental Property Listing Software#7 of 348.8
- Property Management CRM Software#6 of 298.6