Knovos Manage vs Relativity Legal Hold

Knovos Manage standardizes intake and matter execution through configurable workflows, dashboards, permissions, reporting, task tracking, legal holds, invoicing, and ticketing. Law firms can use it to manage multiple client cases and remotely connected teams; corporations are offered process management, integrated email, resource visibility, and timeline tracking. Users can design workflows for complex processes and keep project documents in a shared repository for access and retrieval. Billing tools accommodate configurable rates, rush rates, billing sets, and customized invoice templates. Legal hold features include templates, automated custodian reminders, response tracking, centralized dashboards, and MFA-enabled access. Conflict checking supports criteria-based searches, automated triggers, comparative evaluations, and links to external databases. Active Directory synchronization supports single sign-on, and two-factor authentication can be enabled. Communications and project files are encrypted, with IP-restricted access also supported. Deployment options are cloud, on-premise, and hybrid-cloud. Knovos advertises 24×7 support and onboarding help that includes data migration, user training, and product certification. Pricing is on request.

Relativity Legal Hold helps organizations identify and preserve relevant data when litigation is expected. It sends hold notices, interviews custodians, follows up with people who have not responded, and tracks their replies. Reports can document communications with custodians and other relevant parties. The product preserves data in place from major productivity platforms in a secure Azure environment, with Microsoft 365, Google Vault, and Slack listed as integrations. A setup wizard assists with choosing custodians and data sources, and the service provides workflow updates and error alerts. Relativity says analytics and scoping criteria can reduce data volume by up to 80%. Preserved data can move to RelativityOne for review through Collect as a matter or investigation proceeds. Legal Hold runs in Relativity workspaces; full use requires setup of access, email, the custodian portal, and preservation settings. Pricing is provided on request, and the product is licensed separately from the data volume commitment. It is available via web and API.