KnowledgeBase.com vs Wikidot
KnowledgeBase.com
knowledgebase.comWikidot
wikidot.comSide by side
| Figure | KnowledgeBase.com | Wikidot |
|---|---|---|
| Price from | $4.08/mo | $4.16/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | Yes |
| Web | Yes | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 4 | 7 |
| Spec score · Knowledge base software | 8.2 (#59) | 8.9 (#11) |
| Custom domain | Yes | Yes |
| Customization | Help centers can be customized with branding, a custom domain, password protection, colors, images, a favicon, language, and URL settings. | Users can apply category-specific or site-wide CSS themes, custom layouts, favicons and meta tags. |
| Free plan | No | Yes |
| Headquarters | Boston, Massachusetts, United States | Toruń, Poland |
| Integrations | The site describes integrations with LiveChat and Google Analytics; the LiveChat integration lets agents access and share help articles in the chat app. | Wikidot describes Gravatar integration for anonymous users and says sites can embed selected HTML code from social sites or import RSS feeds. |
| Support | The pricing page lists 24/7 live chat support and a help center with guides and manuals. | First-line help is provided through the community FAQ, multilingual Handbook and forum, with email escalation. |
Plans
KnowledgeBase.com
- KnowledgeBase$59 a month
- KnowledgeBase for NonprofitsFree
- Annual$49 a year
- Monthly$59 a month
Wikidot
- Free accountFree
- Community SiteFree
- Pro Lite account$49.90 a year
- Additional slots$59.90 a year
- Pro account$119.90 a year
- Pro+ account$239.90 a year
- Pro Plus account$239.90 a year
In their own words
KnowledgeBase.com
KnowledgeBase.com has no write-up on Specifiction yet; its figures are above.