KoboToolbox vs SurveyMonkey

KoboToolbox is a survey and data collection platform for gathering information online or offline. Forms can include skip logic, validation, guidance, translations, GPS, and multimedia data. Collection is available through KoboCollect or web forms on iOS and desktop devices. The platform provides response analytics and API access, and teams can own members’ projects with role-based permissions for Owners, Admins, and Members. It works with Excel, Google Sheets, Power BI, Tableau, ArcGIS, and Stata, with direct integrations for TolaData and monday.com. Data is encrypted at rest and in transit using SHA-256 with RSA, alongside project-level key encryption. The platform also offers SSO and GDPR compliance. Data hosting is available in 28 countries or on a customer’s own infrastructure. The Community plan is free for nonprofits and includes 5,000 submissions per month and 1 GB of storage. Starter is $21 a month, Professional is $129 a month, and Teams is $249 a month. The maker says the platform is used by 35,000+ organizations across 220+ countries and territories, with 25M+ surveys collected per month.

SurveyMonkey is a platform for creating surveys, forms and quizzes, with response analytics, logic branching, custom branding and API access. Its free Basic plan allows unlimited surveys, but each survey is limited to 10 questions and responses are restricted. The platform lists 1,000 responses per month as a response limit; other listed plans include 15,000 responses per year on Advantage Annual and 40,000 on Premier Annual. Team plans provide shared assets, roles, permissions and consolidated billing, and surveys can accept payments through Stripe or PayPal. Free iOS and Android apps support survey creation and checking recent results; each user may register up to two devices at a time. Paid plans may charge ₹5.00 for each response beyond the applicable limit. Enterprise includes Zoom integration, enhanced governance and security, SSO and regional data centers. SurveyMonkey Audience is listed as reaching more than 335 million people across over 130 countries. Team Advantage is listed at ₹1,550 per user per month, starting with three users and billed annually; Team Premier is ₹3,800 on the same basis. The maker was founded in 1999 and is headquartered in San Mateo, California.