Kore.ai vs Pipecat
Kore.ai
kore.ai
Pipecat
pipecat.aiSide by side
| Figure | Kore.ai | Pipecat |
|---|---|---|
| Price from | — | $0.01/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | Yes |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 1 | 7 |
| Spec score · AI Voice Agents | 8.4 (#6) | 9.0 (#3) |
| Spec score · Conversational AI Platforms | 8.3 (#13) | 8.9 (#5) |
| Deployment | Customers can deploy in public cloud, sovereign regions, private cloud, or on-premises, with regional data residency. | Pipecat can run on self-managed infrastructure wherever Python runs or be deployed to Pipecat Cloud, which provides scaling and observability. |
| Integrations | The platform supports more than 300 integrations, including Microsoft A365, Salesforce, HubSpot, Jira, and GitHub. | LinkedIn describes 60-plus LLM and service integrations, multi-vendor telephony, function calling, cross-platform libraries and HTTP, WebSocket and WebRTC networking. |
| Security and compliance | The Trust Center lists SOC 2 Type II, PCI DSS, and ISO/IEC 27001:2022 under audits and certifications. | The Pipecat Cloud page describes the service as HIPAA and GDPR-compliant and says it does not store customer data. |
| Support | Kore.ai directs existing customers to log in to its support team and provides toll-free numbers for the US, UK, and India. | The Pipecat homepage offers enterprise support and FDE hours for architecture reviews, latency tuning, and custom deployments. |
| What it does | The Kore.ai Agent Platform builds, governs, and optimizes AI agents, systems, and workflows for enterprises. | Pipecat is an open-source Python framework for real-time voice and multimodal conversational agents. |
Plans
Pipecat
- Pipecat Cloud agent-1x reservedFree
- Pipecat frameworkFree
- Pipecat Cloud$0.01 a month
- Pipecat Cloud agent-1x active$0.01 a month
- Pipecat Cloud agent-2x active$0.02 a month
- Pipecat Cloud agent-3x active$0.03 a month
- Pipecat Cloud EnterprisePriced on request
In their own words
Kore.ai
Kore.ai builds and governs AI agents and workflows for enterprise use. Agent Studio supports visual and code-based authoring of agents, workflows, and tools in one workspace. Its Arch feature can turn a plain-language intent into a proposed system with agents, workflows, tools, policies, and handoffs. Agent Blueprint Language provides structured definitions for agent behavior, tools, guardrails, orchestration, and handoffs, with policies enforced outside the language model. The platform automates multi-step work across agents, people, tools, and systems, with configurable autonomy and oversight. Agents can be deployed across voice, web, Slack, Teams, mobile, and other channels. Tracing covers agent runs across reasoning, tools, guardrails, handoffs, and outcomes; evaluation supports testing quality, safety, and accuracy before and after deployment. The marketplace lists more than 300 integrations, including Microsoft A365, Salesforce, HubSpot, Jira, and GitHub. Deployment options include public-cloud multi-tenant SaaS, on-premises, and private-cloud dedicated VPC. The platform is presented for Global 2000 enterprises and sectors including banking, healthcare, insurance, retail, and global service operations.
Pipecat
Pipecat is an open-source ecosystem for building voice and multimodal AI agents. Its pipelines can handle voice, video, text, and images, with control over individual frames in a conversation. Because frames move through the pipeline as they are produced, an agent can begin responding before a person has finished speaking. The framework includes interruption handling, turn detection, context management, subagent handoffs, and Pipecat Flows, and its homepage lists more than 200 providers and services for speech, language, and vision. Transports include WebRTC, SIP, and PSTN, alongside client SDKs, a UI kit, metrics, traces, and OpenTelemetry. Teams can run it on infrastructure that supports Python or deploy it to Pipecat Cloud, which adds scaling and observability. Cloud capabilities include telephony, noise cancellation, monitoring, recordings, and persistent transcription storage. Pipecat Cloud is listed at $0.001 per participant minute for Daily WebRTC voice and $0.004 per participant minute for voice and video; connected third-party services using customer keys are billed by their providers.