Kore.ai vs Tray.ai
Kore.ai
kore.ai
Tray.ai
tray.aiSide by side
| Figure | Kore.ai | Tray.ai |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 1 | 3 |
| Spec score · Genesys AppFoundry Marketplace | 8.3 (#5) | 7.3 (#8) |
| Spec score · Ai Automation | 8.3 (#12) | 7.3 (#22) |
| Product | Kore.ai describes its Agent Platform as an AI-programmable platform for building AI agents for enterprise workflows. | Tray describes its platform as enterprise orchestration for data and AI, including integration, automation, AI agents, and MCP governance. |
| Support | Kore.ai directs existing customers to log in to its support team and provides toll-free numbers for the US, UK, and India. | All plans include business-hours support and knowledge-base access; Team and Enterprise include 24/7/365 support, enhanced SLAs, and a dedicated Slack channel. |
Plans
In their own words
Kore.ai
Kore.ai builds and governs AI agents and workflows for enterprise use. Agent Studio supports visual and code-based authoring of agents, workflows, and tools in one workspace. Its Arch feature can turn a plain-language intent into a proposed system with agents, workflows, tools, policies, and handoffs. Agent Blueprint Language provides structured definitions for agent behavior, tools, guardrails, orchestration, and handoffs, with policies enforced outside the language model. The platform automates multi-step work across agents, people, tools, and systems, with configurable autonomy and oversight. Agents can be deployed across voice, web, Slack, Teams, mobile, and other channels. Tracing covers agent runs across reasoning, tools, guardrails, handoffs, and outcomes; evaluation supports testing quality, safety, and accuracy before and after deployment. The marketplace lists more than 300 integrations, including Microsoft A365, Salesforce, HubSpot, Jira, and GitHub. Deployment options include public-cloud multi-tenant SaaS, on-premises, and private-cloud dedicated VPC. The platform is presented for Global 2000 enterprises and sectors including banking, healthcare, insurance, retail, and global service operations.