Korra vs Scribe

Korra turns uploaded documents into AI-powered search portals where users can ask questions and receive answers grounded in those files. Its GLYPH engine can pair text with diagrams, schemas, process tables, and financial graphs. Answers include links to source material, with navigation to a particular data row or video second. Administrators can organize knowledge, create branded portals and filters, set response personas, and review FAQ question-and-answer pairs. Portals can be published as pages, widgets, or SDKs; Search and Dashboard APIs, streaming events, and configurable UI widgets support integration with existing portals and dashboards. Listed upload formats include DOC, DOCX, PPT, PDF, CSV, MP4, and MOV. Korra describes deployment in a customer VPC, on isolated on-premises servers, and on tablets, with containerized isolation and knowledge distribution for isolated stations. The FAQ says it complies with ISO, GDPR, SOC2, and CCPA standards. The free plan allows up to 100MB. Business and Business Plus include automatic cloud sync, while Enterprise supports up to 2TB; paid prices are available on request.

Scribe captures workflows and turns them into step-by-step guides and process documentation. Its Chrome and Edge extensions capture website processes, while the desktop app works with desktop applications and multiple monitors. Mobile and tablet users can upload images or screenshots. Guides can be edited with AI-generated titles and descriptions, company branding, GIFs, formatted text, tips, alerts, and screenshot edits. Screenshot redaction can be automatic, manual, or enforced by an administrator. Teams can share guides by email, add them to help centers, or embed them in knowledge bases; reporting includes views, completions, viewer activity, and feedback. Featured integrations include Confluence, SharePoint, Microsoft Teams, Slack, Salesforce Knowledge, Zendesk, and HubSpot. Scribe says workflow context can be provided to AI tools through MCP or API. Its core guide creation does not use AI, though supporting AI features use third-party services; Enterprise customers can opt out of AI features. Security controls include SSO, role-based access, custom permissions, audit logs, and IP whitelisting. Basic is free. Paid plans start at $13/user/mo billed annually; Pro plans have seat minimums, while Enterprise pricing is custom.