KrispCall vs Mitel MiVoice Business
KrispCall
krispcall.comMitel MiVoice Business
mitel.comSide by side
| Figure | KrispCall | Mitel MiVoice Business |
|---|---|---|
| Price from | $12/mo | — |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 6 | 1 |
| Spec score · Business Phone Systems | 9.1 (#10) | 8.0 (#91) |
| Auto attendant | Yes | Yes |
| Call routing | Calls can be sent to the right person, team, or backup. | advanced |
| Desktop and mobile apps | Yes | Yes |
| Encryption | KrispCall says website data transfers use HTTPS encryption and calls are encrypted while transferred from agents to KrispCall. | The security guide says TLS is used for secure web access and SRTP can protect voice media streams. |
| Founded | 2022 | 1973 |
| Integrations | KrispCall advertises connections with more than 100 CRM and business tools, including HubSpot, Salesforce, Pipedrive, Zoho CRM, Zapier, Zendesk, Slack, and Microsoft Teams. | The product page describes real-time presence across Microsoft Teams and Zoom Workplace, and says Mitel CX integrates natively for omnichannel customer engagement. |
| Product | KrispCall describes itself as an AI-powered communication platform for business calls, messaging, coaching, and CRM workflows. | MiVoice Business is a unified communications platform combining telephony, messaging, video conferencing, mobility, and contact center tools. |
| Voicemail transcription | Yes | Yes |
Plans
KrispCall
- Starter$12 a month
- Advance$32 a month
- Max$48 a month
- EnterprisePriced on request
- Starting plan$12 a month
- Promotional offerFree
In their own words
Mitel MiVoice Business
Mitel MiVoice Business has no write-up on Specifiction yet; its figures are above.