KrispCall vs Talkroute
KrispCall
krispcall.comTalkroute
talkroute.comSide by side
| Figure | KrispCall | Talkroute |
|---|---|---|
| Price from | $12/mo | Free |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 6 | 14 |
| Spec score · Business Phone Systems | 9.1 (#10) | 8.7 (#26) |
| Auto attendant | Yes | Yes |
| Business numbers | multiple | multiple |
| Call routing | Calls can be sent to the right person, team, or backup. | custom |
| Desktop and mobile apps | Yes | Yes |
| Free plan | No | No |
| Included users | 5 | 1 |
| Integrations | KrispCall advertises connections with more than 100 CRM and business tools, including HubSpot, Salesforce, Pipedrive, Zoho CRM, Zapier, Zendesk, Slack, and Microsoft Teams. | Talkroute offers an API for connecting its data with CRMs, help desks, dashboards, and internal tools, and its support center lists Zapier integration information. |
| Business messaging | Business Text Messaging supports customer texts from a business number. | Talkroute supports SMS and MMS, with monthly message quantities varying by plan; outgoing messages may require number verification and follow carrier rules. |
| Product | KrispCall describes itself as an AI-powered communication platform for business calls, messaging, coaching, and CRM workflows. | Talkroute describes itself as a virtual phone system for managing business calls, messages, and meetings. |
| Voicemail transcription | Yes | Yes |
Plans
KrispCall
- Starter$12 a month
- Advance$32 a month
- Max$48 a month
- EnterprisePriced on request
- Starting plan$12 a month
- Promotional offerFree
Talkroute
- BasicPrice not published
- PlusPrice not published
- ProPrice not published
- EnterprisePrice not published
- Video BasicFree
- Video PlusFree
- Video ProFree
- Business Phone Basic$19 a month
- Business Phone Plus$39 a month
- Bulk Texting Starter$55 a month
In their own words
Talkroute
Talkroute is a virtual phone system for managing business calls, messages, and meetings. It supports multiple business numbers, custom call routing, an auto attendant, voicemail transcription, call forwarding, simultaneous ringing, menus, extensions, live transfers, and scheduled forwarding. Calling plans include unlimited U.S. and Canada minutes, subject to reasonable use policies. SMS and MMS are available, with monthly message allowances varying by plan; outbound messages may require number verification and follow carrier rules. Video meetings support up to 100 participants, with screen sharing, whiteboard, and file sharing depending on plan. The service offers an API for connecting data with other tools, though API access is reviewed per account and the public API does not provide direct voice calling. Talkroute lists Android, iOS, Linux, macOS, web, and Windows platforms, plus desktop and mobile apps. There is no free plan; the pricing note lists a starting price of $19/mo and a seven-day trial. Business Phone Basic is $19 a month and includes one user, one number, one mailbox, and 500 monthly texts.