Talkroute
talkroute.com
What it is
Talkroute is a virtual phone system for managing business calls, messages, and meetings. It supports multiple business numbers, custom call routing, an auto attendant, voicemail transcription, call forwarding, simultaneous ringing, menus, extensions, live transfers, and scheduled forwarding. Calling plans include unlimited U.S. and Canada minutes, subject to reasonable use policies. SMS and MMS are available, with monthly message allowances varying by plan; outbound messages may require number verification and follow carrier rules. Video meetings support up to 100 participants, with screen sharing, whiteboard, and file sharing depending on plan. The service offers an API for connecting data with other tools, though API access is reviewed per account and the public API does not provide direct voice calling. Talkroute lists Android, iOS, Linux, macOS, web, and Windows platforms, plus desktop and mobile apps. There is no free plan; the pricing note lists a starting price of $19/mo and a seven-day trial. Business Phone Basic is $19 a month and includes one user, one number, one mailbox, and 500 monthly texts.
Spec sheet
- Product
- Talkroute describes itself as a virtual phone system for managing business calls, messages, and meetings.Read 12 Oct 2026 · talkroute.com
- Intended users
- Talkroute says it serves teams of all sizes and emphasizes an easy-to-use, affordable phone system for small business owners.Read 12 Oct 2026 · talkroute.com
- Free plan
- NoRead 22 Sep 2026 · support.talkroute.com
- Integrations
- Talkroute offers an API for connecting its data with CRMs, help desks, dashboards, and internal tools, and its support center lists Zapier integration information.Read 12 Oct 2026 · talkroute.com
- Support
- Email support is listed as available 24/7, while phone and chat support hours are Monday–Friday 9 a.m.–7 p.m. CST and Saturday 10 a.m.–5 p.m. CST.Read 12 Oct 2026 · talkroute.com
- API limits
- API access is reviewed per account, the public API does not provide direct voice calling, and sending texts through the API requires an enabled bulk texting plan.Read 12 Oct 2026 · support.talkroute.com
- Auto attendant
- YesRead 22 Sep 2026 · support.talkroute.com
- Business numbers
- multipleRead 22 Sep 2026 · support.talkroute.com
- Call handling
- Features include call forwarding and routing, simultaneous ringing, menus, extensions, live call transfer, and scheduled forwarding.Read 12 Oct 2026 · talkroute.com
- Call routing
- customRead 22 Sep 2026 · support.talkroute.com
- Calling
- The plans include unlimited calling, and the pricing page specifies unlimited U.S. and Canada minutes subject to reasonable use policies.Read 12 Oct 2026 · talkroute.com
- Desktop and mobile apps
- YesRead 22 Sep 2026 · support.talkroute.com
- HIPAA
- Talkroute says it can be HIPAA compliant with restrictions: SMS must not contain PHI, voicemail-to-email must be disabled, and a signed BAA is available on Pro or higher.Read 12 Oct 2026 · support.talkroute.com
- Included users
- 1Read 22 Sep 2026 · support.talkroute.com
- Meetings
- Talkroute video meetings support up to 100 participants, with plan-dependent features such as screen sharing, whiteboard, and file sharing.Read 12 Oct 2026 · talkroute.com
- Messaging
- Talkroute supports SMS and MMS, with monthly message quantities varying by plan; outgoing messages may require number verification and follow carrier rules.Read 12 Oct 2026 · talkroute.com
- Number portability
- Talkroute says most U.S. and Canadian numbers can be ported in at no additional charge and that porting usually takes 3–5 business days.Read 12 Oct 2026 · talkroute.com
- Voicemail transcription
- YesRead 22 Sep 2026 · support.talkroute.com
Plans and prices
Basic Price not published 1 user · 1 phone number · 1 mailbox · 500 text messages/month Read 22 Sep 2026 · talkroute.com
Plus Price not published 3 users · 2 phone numbers · 3 mailboxes · 2,000 text messages/month · 1 menu Read 22 Sep 2026 · talkroute.com
Pro Price not published 10 users · 3 phone numbers · 10 mailboxes · 5,000 text messages/month Read 22 Sep 2026 · talkroute.com
Enterprise Price not published 20+ users · 10+ phone numbers · 20+ mailboxes Read 22 Sep 2026 · talkroute.com
Video Basic Free Free with business phone Basic 100 participants per meeting · meetings up to 24 hours · HD video and audio · in-meeting chat Read 12 Oct 2026 · talkroute.com
Video Plus Free Free with business phone Plus 100 participants per meeting · meetings up to 24 hours · HD video and audio · in-meeting chat · screen sharing Read 12 Oct 2026 · talkroute.com
Video Pro Free Free with business phone Pro 100 participants per meeting · meetings up to 24 hours · HD video and audio · in-meeting chat · screen sharing · whiteboard · file sharing Read 12 Oct 2026 · talkroute.com
Business Phone Basic $19 a month $19/month 1 user · 1 phone number · 1 mailbox · 500 text messages/month · unlimited calling Read 12 Oct 2026 · talkroute.com
Business Phone Plus $39 a month $39/month 3 users · 2 phone numbers · 3 mailboxes · 2,000 text messages/month · unlimited calling Read 12 Oct 2026 · talkroute.com
Bulk Texting Starter $55 a month $55/month +2,500 messages/month · SMS and MMS campaigns · priority campaign vetting · Messaging API access Read 12 Oct 2026 · talkroute.com
Business Phone Pro $59 a month $59/month 10 users · 3 phone numbers · 10 mailboxes · 5,000 text messages/month · unlimited calling Read 12 Oct 2026 · talkroute.com
Bulk Texting Growth $169 a month $169/month +10,000 messages/month · SMS and MMS campaigns · priority campaign vetting · Messaging API access · account management Read 12 Oct 2026 · talkroute.com
Strong points and limits
Strong points
- Includes custom routing and an auto attendant
- Offers voicemail transcription and desktop and mobile apps
- Video meetings support up to 100 participants
- Plans include unlimited U.S. and Canada minutes
- Supports SMS and MMS
Limits
- No free plan is listed
- Text message limits vary by plan
- API access is reviewed per account
- API does not provide direct voice calling
Who it suits
Talkroute suits businesses that need business numbers, call handling, messaging, and meetings across desktop and mobile platforms. Its plan limits let teams compare included users, numbers, mailboxes, and monthly messages.
Verdict
Talkroute combines business calling, messaging, and video meetings, with allowances that vary by plan. Check the listed per-plan limits and messaging requirements before choosing a tier.
Where Specifiction places it
- Business Phone Systems#26 of 1678.7
- Voicemail Transcription Software#6 of 128.4
