Kudos vs ReviewTrackers
Kudos
tqi.solutionsReviewTrackers
reviewtrackers.comSide by side
| Figure | Kudos | ReviewTrackers |
|---|---|---|
| Price from | — | $89/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 0 | 4 |
| Spec score · Review Management Software | 6.8 (#159) | 9.2 (#4) |
| Data protection | TQI says it uses procedural and technological measures, which may include encryption, SSL, firewalls, password protection, and internal access restrictions, to help protect personal information. | Its GDPR Data Processing Addendum says the provider will implement risk-appropriate technical and organizational security measures and comply with GDPR Article 32 requirements. |
| Founded | 1996 | The company was founded in 2012 and launched its web product in January 2013. |
| Headquarters | TQI lists its contact address as 9213 U.S. Hwy 22 & 3, Clarksville, Ohio 45113. | ReviewTrackers is headquartered in Chicago, Illinois. |
| Purpose | Kudos is an online review management system intended to help businesses generate and respond to online reviews. | ReviewTrackers provides reputation management and insights tools to help businesses monitor customer feedback and improve customer experiences. |
| Request channels | multichannel | email_and_sms |
| Review sources | Google and other review websites; additional sources not specified | Google,Facebook,Yelp,Tripadvisor,Healthgrades,Vitals,and 100+ additional sources |
| Review display widgets | Yes | Yes |
| Support | TQI says customers can submit a ticket through its Customer Success Portal or contact a support team; scheduled technical support is listed as available 6am–11pm ET Monday through Friday. | The company provides a support portal and ticket filing for technical issues, with phone contacts listed for several regions. |
Plans
ReviewTrackers
- Customizable Reputation Management Experience$89 a month
- Data OnlyPriced on request
- EssentialPriced on request
- StarterPriced on request
In their own words
ReviewTrackers
ReviewTrackers is a paid reputation-management service for businesses monitoring customer feedback and improving customer experiences. It gathers reviews from Google, Facebook, Yelp, Tripadvisor, Healthgrades, Vitals, and more than 100 additional sources. Businesses can request reviews by email and SMS, receive monitoring alerts, use AI response assistance, and publish review display widgets. Starter includes alerts, dashboards, review and feedback requests, review responding, and unlimited users. Essential adds experience analysis and competitor insights. Data Only combines review data from more than 100 sources for analysis in a platform chosen by the customer. Add-ons include local listings, local search rank, managed services, white label, employer brand, and App Store packages. Integrations include Google Business Profile, Apple Maps, Hootsuite, and OpenTable. The service runs on web, iOS, and Android. Pricing is on request, paid annually per location per month, with no free plan.