Kudos vs Superchat
Kudos
tqi.solutionsSuperchat
superchat.comSide by side
| Figure | Kudos | Superchat |
|---|---|---|
| Price from | — | €89/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 0 | 6 |
| Spec score · Review Management Software | 6.8 (#159) | 9.3 (#2) |
| Data protection | TQI says it uses procedural and technological measures, which may include encryption, SSL, firewalls, password protection, and internal access restrictions, to help protect personal information. | Superchat says customer data is stored encrypted on servers in the EU, with hosting in Frankfurt, and is not used to train AI models. |
| Founded | 1996 | 2020 |
| Headquarters | TQI lists its contact address as 9213 U.S. Hwy 22 & 3, Clarksville, Ohio 45113. | Berlin, Germany |
| Request channels | multichannel | multichannel |
| Review sources | Google and other review websites; additional sources not specified | Google,ProvenExpert,Trustpilot,and custom links |
| Support | TQI says customers can submit a ticket through its Customer Success Portal or contact a support team; scheduled technical support is listed as available 6am–11pm ET Monday through Friday. | Support chat is offered Monday through Friday from 09:00 to 18:00 CEST, with email support also available. |
Plans
Superchat
- FreeFree
- Basic€89 a month
- Professional€149 a month
- Advanced€299 a month
- FreeFree
- CustomPrice not published
In their own words
Superchat
Superchat combines reputation management with a multichannel customer inbox. It brings reviews from Google, ProvenExpert, Trustpilot and custom links into one place, lets users send invitations through customers’ preferred channels, and provides review links and reminder templates. Monitoring alerts are included. The inbox covers WhatsApp, Instagram, Facebook Messenger, Telegram, live chat, email and SMS. Integrations are available through direct connections, Zapier, Make and the Superchat API from the Advanced plan onward. Professional includes one AI agent and automations; Advanced includes three AI agents. Superchat offers web, Android, iOS, macOS and Windows access, with mobile apps supporting replies and push notifications. The Free plan is free with one WhatsApp number, one employee access and 30 active contacts. Paid plans start at €89 a month, billed monthly, with a stated 12-month minimum contract.