| Price from | — | £375/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Plans published | 1 | 1 |
| Spec score · Grievance Management Software | 7.1 (#9) | 7.5 (#6) |
| Spec score · Case Management Software | 7.0 (#154) | 7.4 (#108) |
| Reporting | The software offers custom reports, KPI tracking, historical trend analysis, and dashboards with real-time case visibility. | The product reports on case volume, owners, types and status to help teams understand their employee relations workload. |
| Security | LaborSoft says it uses 256-bit AES encryption, Azure-hosted security protocols, unique user credentials, and HTTPS/TLS; MFA is described as planned for a future update. | The privacy policy describes TLS 1.2+ encryption in transit, role-based access controls and logical separation of customer data. |
| Support | LaborSoft offers onboarding, a user guide, ongoing email or phone support, and training sessions via Zoom. | The Starter plan includes email support. |
| Workflow automation | Yes | Yes |
