LaborSoft vs Workpro Casework
LaborSoft
laborsoft.comWorkpro Casework
workpro.comSide by side
| Figure | LaborSoft | Workpro Casework |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 1 | 1 |
| Spec score · Grievance Management Software | 7.1 (#9) | 7.4 (#7) |
| Spec score · Case Management Software | 7.0 (#154) | 8.0 (#39) |
| Headquarters | Newton, MA 02464 | Edinburgh, Scotland, UK |
| Product | LaborSoft is cloud-based HR case management software for employee relations, labor relations, and related workplace cases. | Workpro manages customer and employee casework, including complaints, HR cases, information requests and process non-conformance cases. |
| Reporting | The software offers custom reports, KPI tracking, historical trend analysis, and dashboards with real-time case visibility. | Workpro includes a standard reports library and SQL Report Builder, and users can export data to Excel. |
| Security | LaborSoft says it uses 256-bit AES encryption, Azure-hosted security protocols, unique user credentials, and HTTPS/TLS; MFA is described as planned for a future update. | Workpro supports case-level access restrictions, an audit trail, encryption at rest and in transit, and GDPR-related workflows. |
| Support | LaborSoft offers onboarding, a user guide, ongoing email or phone support, and training sessions via Zoom. | Workpro offers a 24/7 online helpdesk, support by email or telephone, and remote support; its licence agreement includes one system upgrade per year. |
| Workflow automation | Yes | Yes |
Plans
In their own words
Workpro Casework
Workpro Casework has no write-up on Specifiction yet; its figures are above.