Labs64 NetLicensing vs SysAid
Labs64 NetLicensing
netlicensing.io
SysAid
sysaid.comSide by side
| Figure | Labs64 NetLicensing | SysAid |
|---|---|---|
| Price from | €80/mo | $89/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 4 | 2 |
| Spec score · Software Asset Management Software | 8.3 (#6) | 8.5 (#4) |
| Headquarters | Munich, Germany | Airport City, Israel |
| Security | The pricing page says data is stored and regularly backed up in Amazon data centers, web interactions use SSL encryption, and users can request permanent data deletion. | The pricing page lists GDPR, CCPA, SOC 2 Type II, ISO 27001/27017/27018, MFA, SSO, SSL, DPA, and multi-region data residency. |
| Support | The pricing page lists Community, Standard, Premium, and Priority support tiers, with online and email support and response intervals shown for paid plans. | Both plans list 24/6 support; the page gives Professional and Enterprise P1 response times of 3 hours and 1 hour, respectively. |
Plans
Labs64 NetLicensing
- Basic€80 a month
- Premium€280 a month
- CommunityPrice not published
- SelectPriced on request
In their own words
Labs64 NetLicensing
Labs64 NetLicensing automates software license delivery and activation, with a Management Console for managing licenses. Teams can use ready-made or customized licensing models, and the open architecture allows them to add models. Its RESTful API can connect licensing entities to business processes, ERP, CRM, and web shops; listed payment integrations include PayPal, Stripe, and FastSpring. The NetLicensing Agent can validate licenses locally when disconnected from the cloud service, and usage analytics offer insight into licensees' product use. NetLicensing is cloud-based and needs no software installation; Labs64 also offers an enterprise on-premise self-hosted option. The Community plan is free and allows one active product, two modules per product, 50 customers, and 100 licenses. Basic is €80.00 per month billed annually, with three active products and 100 customers; Premium is €280.00 per month billed annually. A 30-day trial is available. The listed platforms include Android, iOS, Linux, macOS, Windows, web, API, and self-hosted. Labs64 is headquartered in Munich, Germany.
SysAid
SysAid is an IT service management platform for handling incidents, requests, changes, and problems. It also covers IT asset management, including discovery, inventory, and monitoring, alongside a knowledge base, approval workflows, SLA management, and an employee portal. Plans include Copilot chatbots for end users and agents, AI automations, and prebuilt AI agents. SysAid Connect provides Workato integrations with more than 1,000 business applications, plug-in add-ons, and API access. Named AI connections include Azure AD, Intune, SharePoint, O365, Slack, and Salesforce. The platform lists GDPR, CCPA, SOC 2 Type II, ISO 27001/27017/27018, MFA, SSO, SSL, DPA, and multi-region data residency. Cloud and On-Premises delivery are available, although some features are Cloud-only. Mobile apps for iOS and Android support incident and request work. Professional costs $89 a month, billed at $89 agent/month, with 100K Workato credits and 250 managed assets. Enterprise pricing is custom and starts at 20 agents.