Lasernet vs SmartCOMM
Lasernet
lasernetgroup.com
SmartCOMM
smartcommunications.comSide by side
| Figure | Lasernet | SmartCOMM |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | — | Yes |
| API | — | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 1 | 1 |
| Spec score · Customer Communications Management Software | 7.3 (#11) | 7.1 (#13) |
| Compliance | The platform includes archiving, audit tracking, and compliance-ready workflows. | The maker lists PCI DSS, SOC 1 and SOC 2, HIPAA, ISO/IEC 27001:2022, and other security and compliance programs. |
| Deployment | The platform can run on-premise, in customer-managed Azure or AWS environments, in hybrid setups, or as managed SaaS through Lasernet Cloud on Microsoft Azure. | The maker describes cloud-native SaaS and also lists a Smart Communications Appliance supported on VMware ESX, Hyper-V, Citrix Xen, KVM, AWS, Azure, and Docker. |
| Integrations | The maker lists integrations including Dynamics 365 Finance & Operations, Business Central and Customer Engagement, IFS, SAP, Infor, Temenos, Thought Machine, Mambu, SaaScada, and Tuum. | The maker's marketplace lists SmartCOMM solutions for nCino, Appian, Guidewire PolicyCenter, Hyland Nuxeo, Duck Creek Claims and Policy, and ICE Mortgage Technology MSP. |
| Purpose | Lasernet is an end-to-end document management platform for creating, designing, distributing, archiving, and retrieving business documents. | SmartCOMM is customer communications management software for creating and managing personalized, interactive, multichannel communications. |
| Security | Lasernet says its team adheres to ISO 27001 standards for its software and services. | The maker says it uses TLS with up to AES-256 encryption in transit, FIPS 140-2-compliant encryption at rest, and backups encrypted up to AES-256. |
Plans
In their own words
Lasernet
Lasernet is an end-to-end platform for creating, distributing, archiving, and retrieving business documents. Its low-code drag-and-drop designer uses business-system data to produce customised, branded documents, while automation handles document creation and delivery. Delivery channels include print, email, EDI, XML, customer portals, Peppol, FTP, SFTP, API, and electronic invoicing networks. The platform includes archiving, audit tracking, approval workflows, and compliance-ready processes. Deployment options cover on-premise installations, customer-managed Azure or AWS environments, hybrid setups, and managed SaaS through Lasernet Cloud on Microsoft Azure. Cloud operations include vendor-managed hosting, monitoring, patching, security updates, upgrades, encrypted data, backups, and tested recovery procedures. Listed integrations include Dynamics 365, IFS, SAP, Infor, Temenos, Thought Machine, Mambu, SaaScada, and Tuum. Lasernet supports Windows, web, and self-hosted use; x64 processors are required for core server and developer components.
SmartCOMM
SmartCOMM is customer communications management software for creating and managing personalized, interactive communications across channels. It supports use cases such as claims, contracts, onboarding, policy administration, notices, renewals, statements, bills and privacy disclosures. Teams can generate communications in batches or on demand, through API requests or form submissions, using external business data, customer profiles, runtime data or Salesforce data. A visual template editor, conditional logic, approval workflows, audit trails and locked regulatory content blocks support document creation and governance. Outputs include PDF, interactive PDF, HTML, email, SMS, image formats, Excel, PowerPoint, XML, DOCX, Adobe PostScript and AFP. The maker lists a multi-tenant SaaS architecture, elastic scalability, APIs, single sign-on, pre-built integrations and active-active disaster recovery, as well as an appliance deployment option. SmartCOMM is available through API, macOS, self-hosted, web and Windows. Pricing is on request and varies with communication volume, type and user licenses.