Last Mile Software vs Shipday

Last Mile Software is courier and delivery software for dispatching work, coordinating drivers, and giving customers order tools. Dispatchers can assign jobs manually or automatically, then view live job and courier information on a map. Automatic assignment can match available drivers to pickup or drop-off locations. Customers can track packages and courier locations online; couriers can capture signatures and photos on their phones as pickup or delivery proof. Status and arrival updates can go by SMS, email, and WhatsApp. The system integrates with Shopify and WooCommerce, and its FAQ says online payments are integrated with Stripe. It is available on Android, iOS, and the web. Monthly plans are based on job volume: the 0–100 jobs/month plan costs $44 a month and includes unlimited drivers and clients. Higher monthly job-volume tiers are also listed. SMS notifications and Google Maps API traffic may incur third-party charges beyond the software price. A free trial is available, but there is no free plan.

Shipday is a delivery management platform for dispatching orders and coordinating drivers. The web platform is available on phones and tablets, and drivers use a mobile app for order information, routes, updates, chat, and proof of delivery by photo or signature. The service supports live delivery tracking, customer notifications, and dispatch management, with access to in-house drivers and third-party delivery services. Shipday lists more than 100 integrated partners. API access is available, and the Professional plan includes API and webhook access. The free plan supports up to 300 orders per month, 10 driver accounts, and one dispatch account. A 14-day trial of the full platform is available without a credit card. Paid plans start at $19 a month. Paid-plan user counts vary by plan. Support is available by phone, email, online chat, and in-app chat; listed phone hours are 9 am to 6 pm PST, Monday through Saturday. Shipday also lists AI features for review automation, coaching, calls, dispatch, reports, and customer chat.