Last Mile Software

Last Mile Software is courier and delivery software for coordinating jobs, drivers, and customer updates. It is a strong fit for solo couriers and delivery companies that want driver apps and live tracking without per-driver plan limits. Its job-based monthly tiers are clear, but SMS and Google Maps API charges can add to the subscription.

Overview

Dispatchers can assign deliveries manually or let the system match jobs to available drivers using pickup or drop-off locations. A map-based screen shows live job and courier information, while customers can follow a package and see the courier’s live location online. Drivers capture signatures or photos on their phones as pickup or delivery proof. Together, these capabilities cover dispatch through handoff, though businesses should choose a job tier that accommodates their monthly volume.

Shopify and WooCommerce integrations connect online orders to delivery workflows, and Stripe is integrated for payments. The service can send status and arrival updates by SMS, email, or WhatsApp. That range suits operators serving both online merchants and customers who expect delivery updates; SMS and Google Maps API traffic may bring third-party costs beyond the plan price.

Key features

Dispatch, assignment, and tracking

Manual assignment preserves dispatcher control; automatic assignment can reduce routine work by matching jobs with available drivers based on location. Live map information helps dispatchers monitor active jobs and couriers. Customers can track deliveries online without needing a driver-facing view, and can see the courier’s live location.

Driver proof and communications

Drivers can capture signatures and photos on their phones for proof of pickup or delivery, giving operators a record of the handoff. SMS, email, and WhatsApp status and arrival updates give customers several ways to receive progress messages, with SMS use potentially adding third-party expense.

Security and support

The FAQ cites 2048-bit encryption, an SSL certificate, and DSGVO compliance. The data protection page also describes SSL or TLS encryption for transmitted personal data and confidential content. A dedicated customer support system is available for queries and concerns.

Pricing

There is no free plan, and the paid plans are billed monthly according to jobs processed. Each tier includes unlimited drivers, unlimited clients, and driver app access, so the price is tied to job volume rather than team size.

PlanPriceMonthly jobs0–100 jobs/month$44 a month0–100100–500 jobs/month$110 a month100–500500–1000 jobs/month$190 a month500–10001000–2500 jobs/month$220 a month1000–25002500–5000 jobs/month$440 a month2500–5000The 0–100 tier is the least costly fit for a small operation, but it caps monthly jobs at 100. The 100–500 plan raises that ceiling for $110 a month; the next two tiers cover progressively larger workloads at 190.00 USD and $220 a month. The 2500–5000 tier costs $440 a month and suits higher-volume operations. The listed tiers top out at 5,000 jobs per month, so businesses exceeding that volume should confirm a suitable arrangement. A free trial is available. SMS notifications and Google Maps API traffic may incur additional third-party charges.

Platforms

Last Mile Software runs on Android, iOS, and the web. Mobile apps support driver access, while the web platform serves dispatch and customer-facing tools.

Who it's for

The service is aimed at solo couriers as well as courier companies. Its stated audience spans providers transporting goods by car, bike, van, scooter, or airplane, and unlimited driver and client counts make the plans relevant to teams that vary in size. The job-volume caps matter more than staffing scale; it is a weaker fit for operations that regularly exceed 5,000 monthly jobs unless they can arrange an appropriate plan.

Pros and cons

Pros: Manual and location-based automatic assignment give dispatchers a choice between control and reduced routine allocation work.

Pros: Live courier tracking, online customer tracking, and photo or signature proof cover important delivery visibility and handoff needs.

Pros: Every listed tier includes unlimited drivers and clients, avoiding per-seat constraints as teams grow.

Cons: There is no free plan, and even the entry tier has a 100-job monthly ceiling.

Cons: SMS and Google Maps API usage may raise costs beyond the monthly subscription.

Alternatives

For a broader comparison, see Last-Mile Delivery Software and Delivery Management Software.

Fleetbase is worth considering if a free plan or self-hosted deployment matters; its Fleetbase Cloud plan is $29 a month with unlimited orders and users.

Traky may suit readers seeking a freemium option; its Plan Básico is $9.99 a month.

Locus Last-Mile Delivery Software is an enterprise alternative with custom pricing based on deployment scope, volume, and constraint complexity.

Routal offers a freemium option; its Light Plan costs €83 a month with annual billing and includes four vehicles.

Tarva has a free Starter plan for an active team of up to 15, one location, and 30 days of activity history.

Cigo Tracker is another paid option with a free trial.

DeliveryLinx is a paid alternative whose Starter plan costs $269 a month billed annually and includes one territory, up to 10 subcontractors, and unlimited stops, uploads, and users.

Epicor Kinetic is an alternative with platform, cloud package, concurrent-user, and industry-bundle choices.

Verdict

Choose Last Mile Software if you need courier dispatch, driver proof of delivery, and live customer tracking in one service, and your expected monthly volume fits its job tiers. Unlimited drivers and clients make it practical for teams that grow without changing seats, but the lack of a free plan, job caps, and possible SMS or map charges give cost-conscious or higher-volume operators reason to compare alternatives.